College Hunks Hauling Junk - Dallas, Frisco & Plano
3100 Independence Pkwy - Suite 201
Plano
TX 75075
United States

Average rating: 9.2 out of 10 based on 296 ratings.

What our loyal clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 17, 2014 — Rated 10 out of 10 by J.T. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Able to schedule service quickly, fast clean up from the guys and very professional teams.

Report a concern   December 17, 2014 — Rated 10 out of 10 by P.G. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

it was fast, called and scheduled for the next day!

Report a concern   December 16, 2014 — Rated 8 out of 10 by S.B. College Hunks Hauling Junk - Dallas, Frisco & Plano
What could we do to improve?

Not sure. I wasn't home and someone else met you. But it was all done as expected. I just don't have any additional info to say it was 9 or 10.

Report a concern   December 14, 2014 — Rated 10 out of 10 by K.M. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Everyone went out of their way to help solve my moving need, from the person who answered the phone, to the owner, to the guys who were sent out here. Easy to work with, understanding, and personable. Would definitely use again and recommend. Thanks!

Report a concern   December 11, 2014 — Rated 5 out of 10 by A.A. College Hunks Hauling Junk - Dallas, Frisco & Plano
How did we disappoint you and what can we do to make things right?

Well, you all did a really good job, I just don't know if my friends would take to the cost so much... I didn't really think twice because I needed the stuff gone and remember how awful it was moving it the last time was. So, I was personally pleased, just would have to ask others how much are they willing to spend before I recommend, then if that price range is up their alley, I would recommend you guys in a heartbeat.

Response from College Hunks Hauling Junk - Dallas, Frisco & Plano:

I will be reaching out to the client. Our call center did respond to his email requesting pricing information the morning of the job and advised him of our normal minimum to Ft. Worth. My Truck Captain also contacted him prior to heading out and we lowered the minimum price and were given the go ahead to come out. The client had the opportunity to not use our service and as usual, we never want them feeling obligated to do so.

Report a concern   December 9, 2014 — Rated 8 out of 10 by S.J. College Hunks Hauling Junk - Dallas, Frisco & Plano
What could we do to improve?

The pricing compared to another junk hauler I used after using your service was quite a bit higher. The guys that came with your organization were very nice, quick and thorough...no issues whatsoever. I had additional things to haul off after my move was complete and I found a competitor who did more work at 1/3 the cost of your service.

Response from College Hunks Hauling Junk - Dallas, Frisco & Plano:

I will reach out to the client as I spoke to her three days prior to the job in which I was able to provide a fairly narrow and reasonable range for what she had which she was okay with and we actually completed the job right in the mid price point. My team also provided the final quote up front prior to completing the work so she actually had two opportunities to choose not to use our service. We never want our clients feeling compelled to use our service if the price quoted is outside their budget.

Report a concern   December 9, 2014 — Rated 8 out of 10 by H.B. College Hunks Hauling Junk - Dallas, Frisco & Plano
What could we do to improve?

Start with empty truck when quoting.

Report a concern   December 3, 2014 — Rated 0 out of 10 by B.P. College Hunks Hauling Junk - Dallas, Frisco & Plano
How did we disappoint you and what can we do to make things right?

I was very disappointed with pricing. Expecting to pay $175.00 per my discussion over the phone, I ended up paying $262.00. Too expensive for the amount of trash I had.

Response from College Hunks Hauling Junk - Dallas, Frisco & Plano:

I have reached out to the client via email to explain what makes up our pricing includes and why we may be a bit higher than some of the other uninsured / non-bonded companies out there. We pride ourselves on being up-front and transparent with regard to pricing, and would have gladly moved on to our next job had this not been within the her budget. I've also offered to talk live with the client if she would like to discuss this further.

Report a concern   December 3, 2014 — Rated 10 out of 10 by Wright, Sandy College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Your crew is very professional and live up to my expectations.

Report a concern   December 3, 2014 — Rated 9 out of 10 by R.S. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Convenience!!

Report a concern   December 3, 2014 — Rated 9 out of 10 by K.S. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

The guys called in advance, arrived on time and were super efficient. Thank you.

Report a concern   November 19, 2014 — Rated 10 out of 10 by H.L.K. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

The prompt and helpful young men that work for you.

Report a concern   November 18, 2014 — Rated 10 out of 10 by De Anda, Barbara College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Efficient service. Pricing as quoted. Competent and helpful young men.

Report a concern   November 18, 2014 — Rated 10 out of 10 by Anderson, Adam College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

we had to get everything out. we scheduled everything out a week in advance they called two days later to confirm. They showed up15 minutes earlier they did call ahead of time to make sure that was ok. They had everything moved out in less then 45 minutes. highly recommend.

Report a concern   November 8, 2014 — Rated 10 out of 10 by C.B. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Guys were super, very upstanding young men. The service was a perfect as I am moving across country and had furniture items to donate. What a conveniece they provide. I've told everyone I know to use them.

Report a concern   November 2, 2014 — Rated 10 out of 10 by A.D. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Great!

Report a concern   November 2, 2014 — Rated 9 out of 10 by Garfield, Glenn College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Professional, well-dressed, polite movers. They kept in touch constantly, and I knew where I stood at all times during the process.

Report a concern   October 20, 2014 — Rated 10 out of 10 by A.J. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Dependable

Report a concern   October 19, 2014 — Rated 10 out of 10 by Lenard, Rhonda College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Y'all called me to confirm the appointment, showed up on time, and got the job done!! You're very courteous and professional!! I HIGHLY RECOMMEND YOU AND YOUR SERVICES TO ANYONE WHO WANTS RELIABLE AND HIGH QUALITY SERVICE AT A FAIR PRICE.

Report a concern   October 19, 2014 — Rated 9 out of 10 by B.G.N. College Hunks Hauling Junk - Dallas, Frisco & Plano
What do you like about our stress-free service?

Fast, friendly


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