College Hunks Hauling Junk and College Hunks Moving
3100 Independence Pkwy - Suite 201
Plano
TX 75075
United States

Average rating: 9.3 out of 10 based on 286 ratings.

What our loyal clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 19, 2014 — Rated 10 out of 10 by H.L.K. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The prompt and helpful young men that work for you.

Report a concern   November 18, 2014 — Rated 10 out of 10 by De Anda, Barbara College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Efficient service. Pricing as quoted. Competent and helpful young men.

Report a concern   November 18, 2014 — Rated 10 out of 10 by Anderson, Adam College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

we had to get everything out. we scheduled everything out a week in advance they called two days later to confirm. They showed up15 minutes earlier they did call ahead of time to make sure that was ok. They had everything moved out in less then 45 minutes. highly recommend.

Report a concern   November 8, 2014 — Rated 10 out of 10 by C.B. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Guys were super, very upstanding young men. The service was a perfect as I am moving across country and had furniture items to donate. What a conveniece they provide. I've told everyone I know to use them.

Report a concern   November 2, 2014 — Rated 10 out of 10 by A.D. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Great!

Report a concern   November 2, 2014 — Rated 9 out of 10 by Garfield, Glenn College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Professional, well-dressed, polite movers. They kept in touch constantly, and I knew where I stood at all times during the process.

Report a concern   October 20, 2014 — Rated 10 out of 10 by A.J. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Dependable

Report a concern   October 19, 2014 — Rated 10 out of 10 by Lenard, Rhonda College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Y'all called me to confirm the appointment, showed up on time, and got the job done!! You're very courteous and professional!! I HIGHLY RECOMMEND YOU AND YOUR SERVICES TO ANYONE WHO WANTS RELIABLE AND HIGH QUALITY SERVICE AT A FAIR PRICE.

Report a concern   October 19, 2014 — Rated 9 out of 10 by B.G.N. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Fast, friendly

Report a concern   October 18, 2014 — Rated 9 out of 10 by C.C. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

I liked the friendliness and professionalism of the two movers. I only gave a 9 out of 10 because of a problem with the website which mistakenly failed to indicate that I was outside of their normal service area. I had to pay a larger minimum fee because I live in Oak Cliff. I only learned of this the day of the move.

Response from College Hunks Hauling Junk and College Hunks Moving:

The client is correct in that the our website doesn't not highlight minimums when they exist - this is something we should look at modifying in the online booking system. Since this was booked late afternoon the day prior to the haul, I was unable to speak with Mr. Cooledge until the morning of the actual service.

Report a concern   October 9, 2014 — Rated 10 out of 10 by T.T. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Very considerate young men. The job was completed in less than 30 minutes. Thank you.

Report a concern   October 9, 2014 — Rated 9 out of 10 by B.H. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Good customer service. Arrived on time. Did a good job.

Report a concern   October 9, 2014 — Rated 10 out of 10 by K.S. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

You took the time to understand the job and then brought enough people to accomplish it.

Report a concern   October 9, 2014 — Rated 10 out of 10 by Rodriguez , Mariangle College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Great attitude and hard workers !

Report a concern   October 3, 2014 — Rated 10 out of 10 by S.P. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

The guys showed up on time, were polite and friendly. They got the job done quicker than I expected and I would absolutely recommend them in the future.

Report a concern   October 3, 2014 — Rated 9 out of 10 by K.T. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

You are willing to take anything!

Report a concern   September 19, 2014 — Rated 0 out of 10 by W.P. College Hunks Hauling Junk and College Hunks Moving
How did we disappoint you and what can we do to make things right?

The service was excellent, the "hunks" were very professional and worked quickly. However, the inability to provide a confirmed quote for the load was unacceptable. Upon arrival, the lead loader gave a rate of approximately $325. However, the end cost was $414, a full $100 more than when the work started. We feel that the company should be able to provide a firm price prior to beginning the work. While the service was good, the price was far higher than it was worth. We would not repeat the experience without a guaranteed price before the loading begins.

Response from College Hunks Hauling Junk and College Hunks Moving:

I attempted to reach out to the client via phone and I've followed up with an email to discuss what goes into our pricing to address his second concern. In researching the first part further, I learned that after the client was quoted a price, he did continue to bring more items out which did drive the price higher. He indicated that the stuff had to go so my Truck Captain adjusted the price accordingly. As a gesture of goodwill, I have offered a partial refund on his service.

Report a concern   September 19, 2014 — Rated 10 out of 10 by Scott, Cindy College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Variety of services available in one visit!

Report a concern   September 18, 2014 — Rated 10 out of 10 by Gene Walker College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Extremely courteous young men who went right to work and surpassed my expectations by getting the job done in record time (even asking if I needed other projects done) I have used College Hunks on one other occasion years ago and now I know why I choose them once again just because of this great lasting impression. Great Job and they also clean up very neatly after they finish the job so I am a life long customer of theirs.

Report a concern   September 17, 2014 — Rated 10 out of 10 by H.K. College Hunks Hauling Junk and College Hunks Moving
What do you like about our stress-free service?

Just that - stress free! Extremely professional and organized! I'm a realtor with Keller Williams Plano and adding to my teams vendor list!


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