Customer Testimonials
My dog seemed to enjoy the boarding experience and received a “good report card” regarding her stay.
Professionally managed team / high confidence in your care and services.
Our boys. Captain & Lucky, love it here! We do too!
We were pleased with your boarding. Will be happy to use it again.
My pets are always taken care of by the fabulous staff!!!
You are all doing wonderful loving care for our dogs
Such a kind, good vibe from the caretakers! I drive 30 miles out of my way to leave Indy at the All American Pet Resort-Royal Oak. I do not have to worry when Indy is in their care and there is no higher compliment. The facility is extraordinarily clean and they even have accommodations for little dogs up by the desk. Indy is used to being by my side so I know this is a comfort to her. Highly recommend!
The group of dogs playing together in the yard is a good sign. Staff pay attention and take good care of their guests.
Ease of the process and knowing my girl is safe in your care while we are out of town!
we had a great groomer, she was very gentle and knew exactly how to care for my geriatric pet. very grateful.
Grooming with nikki is amazing
My dog is just as happy going in to the Pet Ritz as he is leaving. So that means, he's pretty happy and treated very well by the staff.
It was our first time boarding since our usual place was booked. Our dog was happy and healthy there. He is a senior so it was important that he was comfortable. We would definitely board him there again.
Great people, everyone seems to love what they do. Beautiful build out and love the outdoor space. Only negative is that it smells like urine when you enter the building.
I love bringing my dogs here, the only reason I wouldn't recommend to my friends is because I want there to be availability for boarding when I need it. ;)
I like the fact that the dogs get play outside at the daycare
I have only used the grooming services, everyone is very nice and pleasant, they took really good care of my 2 fur babies!!!
Easy in easy out. The dog smelled so great on pick up ! Staff was so friendly!
I like that everyone knows our dog, Cubby, and how it seems like Cubby is the customer. When we walk in to drop off, the staff greets Cubby by name and is happy to see him. When we pick him up, I like that all we have to do is say, "we are here to pick up Cubby." Our last name is not needed to look up our account. It makes me feel like we are part of a small little doggie community/family. I feel like everyone who works there loves Cubby. They know how much he eats and when. Once, Cubby did get an upset tummy and Pet Resort Dallas contacted us. I felt that Pet Resort Dallas cared so much and I was comfortable that they would handle his care while we were away. Another plus is that booking appointments is easy and any phone calls are quick and easy. Liana Yarckin, Artist
We love Pet Resort and have been taking out dog, Lucy, there for 10 years. She is always excited to go and that is why we love it.....because we know that they love her and treat her so well. Thank you, Pet Resort!
The people working there really seem to care. They know our dogs by name and can tell us if anything has changed about their behavior while staying there.
We’ve been pleased with all aspects of pet resort
Our go to place. Always
Great job by the staff.
Absolutely amazing! They take great of our pup anytime we have to leave town. From the management to the other employees all have been so kind and attentive no matter how many dogs are staying at Pet Resort Dallas. My husband and I are so very thankful for all they do. Huge thanks to Meredith who has gone above and beyond with our dog. Thank you Meredith!!!!
Xo
Forrest has been staying with you for the past 10 years - and the Pet Resort Dallas Team have taken outstanding care of him. I can leave town and have total confidence that you will keep him SAFE, COMFORTABLE, and entertained. When I reach out to "just check on him" your Team always provides a timely and full response - and NEVER make me feel like I'm an inconvenience or burden for asking for an update. THIS is why I sing your praises to Friends, Colleagues, and Neighbors - and - continue to deliver Forrest to your good-care multiple times each year.
Everyone was so nice and helpful. And the little dogs loved it, too!
My dog Peanut has been coming here for about 3 years now and i know she can be a grouch about 85% of the time .. but everyone has been patient with her and now she looks for everyone to greet her when she comes through the door!! She’s loves it there and so do i.... THANKS PRD crew for all that you do!
Have not used very much during covid. In the past you offered some of the most convenient hours for pickup and drop-off. Not aware if that is changed. Glad you dropped the influenza shot.
I like everything! The fact that my mini golden doodle loves it is my number one reason, but I so appreciate the staff. To walk in and see familiar faces, always with smiles on them makes me feel comfortable and secure that they know what they’re doing and obviously like it.
When I have had questions or concerns, I am quickly given an explanation on why or how something was done the way it was.
My dog, Murphy, and I both consider it to be a
“Happy Place”!
My dog was happy when I picked her up.