Chicago Blue Dolphins

Average rating: 9.1 out of 10 based on 1585 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 26, 2015 — Rated 7 out of 10 by K.A. Swim Studio
What could we do to improve?

Cameras need to be applied to give immediate feedback to the student...Kyle was THE best

Report a concern   January 25, 2015 — Rated 10 out of 10 by A.B. Swift Elementary School
What do you like about our services?

Love the instructor, love the methodology, and not that heating got fixed, like the pool and the venue too. Keep it up!

Report a concern   January 25, 2015 — Rated 8 out of 10 by K.M. Swim Studio
What could we do to improve?

Keeping the bathroom clean

Report a concern   January 25, 2015 — Rated 8 out of 10 by C.S. Lake View High School
What could we do to improve?

It had starting blocks which is what we needed the water appeared clean and there was parking. Everything we were looking for.

Report a concern   January 24, 2015 — Rated 9 out of 10 by K.I. Swift Elementary School
What do you like about our services?

close to home

Report a concern   January 22, 2015 — Rated 9 out of 10 by M.H. Swim Studio
What do you like about our services?

Clean, warm facilities and pools and great coaches.

Report a concern   January 22, 2015 — Rated 10 out of 10 by A.S. Swim Studio
What do you like about our services?

Friendliness and expertise.

Report a concern   January 21, 2015 — Rated 8 out of 10 by C.D. Swim Studio
What could we do to improve?

more time slots for working family with multiple kids during the week

Report a concern   January 21, 2015 — Rated 8 out of 10 by G.G. Swim Studio
What could we do to improve?

I really liked my experience and am glad to have found a class that I think is right for me. I was not aware prior to my evaluation that the actual classes were in Edgewater, which is pretty far for me. I would warn any friends about the distance before recommending Blue Dolphins.

Report a concern   January 20, 2015 — Rated 7 out of 10 by S.S. Swift Elementary School
What could we do to improve?

The locker room is a little weird... kids and adults getting ready to swim or cleaning up after swim class is not appropriate. Other than that class is great and the pool serves its purpose

Report a concern   January 20, 2015 — Rated 10 out of 10 by C.S. Lake View High School
What do you like about our services?

The Blue Dolphins instructors are awesome. They make me as a student feel comfortable, they are patient, and they run the class efficiently.

Report a concern   January 20, 2015 — Rated 9 out of 10 by C.F. Swim Studio
What do you like about our services?

Clean and neat swim studio with great instructors.

Report a concern   January 19, 2015 — Rated 10 out of 10 by E.B. Swim Studio
What do you like about our services?

Everyone is nice. Pool is clean. My child loves class and interacting with the "coach".

Report a concern   January 19, 2015 — Rated 10 out of 10 by E.S. Swim Studio
What do you like about our services?

First name removed's instructor is great. We're ver pleased so far.

Report a concern   January 19, 2015 — Rated 8 out of 10 by T.F. Swift Elementary School
What could we do to improve?

Not that friendly to change an infant (unless I missed something) in the boys locker room. I take my daughter to swim classes on Saturday's. Other than that, everything was great.

Report a concern   January 17, 2015 — Rated 7 out of 10 by A.P. Swift Elementary School
What could we do to improve?

The program is great. I just wish there were more continuity in instructors from week to week.

Response from Swift Elementary School:

Thank you for providing the feedback to us. It helps us to hear what's working well and not so well.

Yes, the Saturday staff has been shifting around a bit over the last couple of months. We had some changes last fall. A long time instructor, Rachel, left for a job in industry. Maureen, the coach in November-January, was able to sub in while I transitioned another coach up there but wasn't able to work on Saturdays long term. We should now be set with coaches Zach, Kora, Dominic, and Maura on Saturdays. Kora and Maura should be regular instructors in that class for the foreseeable future.

Report a concern   January 17, 2015 — Rated 8 out of 10 by A.W. Lake View High School
What could we do to improve?

Ensure the shower water runs warmer and that an outlet is in proximity to the mirror

Report a concern   January 17, 2015 — Rated 8 out of 10 by K.T. Swift Elementary School
What could we do to improve?

Parking

Report a concern   January 16, 2015 — Rated 10 out of 10 by K.W. Swim Studio
What do you like about our services?

The services are great!! I like that I was able to work 1 on 1 with Elia and improve the areas that were challenging. She is a wonderful instructor and will return and refer others....

Report a concern   January 15, 2015 — Rated 9 out of 10 by M.L. Swim Studio
What do you like about our services?

Coach Elia is terrific! Nice facilities.

Report a concern   January 14, 2015 — Rated 10 out of 10 by A.S. Swim Studio
What do you like about our services?

Everyone is very friendly! The staff and Coach K made my daughter feel comfortable at her lesson. She had no issue getting into the pool (1st lesson) because he greeted her with enthusiasm. Thank you!

Report a concern   January 14, 2015 — Rated 10 out of 10 by P.A. Swim Studio
What do you like about our services?

Wonderful instructor.

Report a concern   January 13, 2015 — Rated 9 out of 10 by O.B. Swim Studio
What do you like about our services?

Courteous, friendly with flexible times for swim class. Free re-schedule for missed classes!
Cheers!

Report a concern   January 11, 2015 — Rated 10 out of 10 by E.W. Swim Studio
What do you like about our services?

Everyone is very friendly and helpful. I love the curriculum and can see that my daughter is really learning and progressing.

Report a concern   January 11, 2015 — Rated 9 out of 10 by P.L. Swim Studio
What do you like about our services?

Very friendly, easy parking, clean area

Report a concern   January 11, 2015 — Rated 8 out of 10 by A.I. Swim Studio
What could we do to improve?

Open swim time for parents and kids to drop by.

Report a concern   January 10, 2015 — Rated 6 out of 10 by E.W.Y. Swift Elementary School
How did we disappoint you and what can we do to make things right?

The locker rooms are run down and gross.

Response from Swift Elementary School:

Thank you for providing us feedback on the condition of the bathrooms. Some of the items you mentioned to me (state of the lockers and proximity of benches to the shower flow) are not things we can readily change. We will do spot checks on the bathrooms during the winter especially to make sure that the floors do not get too dirty with all of the boots coming into the changing areas. Thank you for bringing it to our attention.

Report a concern   January 8, 2015 — Rated 3 out of 10 by M.H. Swift Elementary School
How did we disappoint you and what can we do to make things right?

cold pool temperatures, inconsistent availability, inadequate changing facilities, high teacher turnover

Response from Swift Elementary School:

Thank you for sending us feedback about your experience at Swift. We're sorry for all of the pool equipment problems during the fall -- the heaters broke, the pool was down for 1 1/2 weeks to fix it, and then we went into the holiday break 3 weeks later.

Because it's an elementary school, it's not well set up for changing babies. We'd like to get space from the school to store some equipment for baby changing and diaper disposal. We've asked 3 times, so we'll probably just go ahead and do it and ask for forgiveness later.

Report a concern   January 7, 2015 — Rated 10 out of 10 by J.N. Swim Studio
What do you like about our services?

Very flexible and great employees.

Report a concern   January 2, 2015 — Rated 10 out of 10 by R.W. Swim Studio
What do you like about our services?

you do a good job providing the service you perform, that is teaching swimming. In addition, it is very friendly and customer service oriented, that is, a pleasure to use.


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