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1429 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Outstanding Job
Very detailed, very efficient, which is so valuable because I never have time. Very kind people which s a huge plus!!!
Marc was very knowledgeable, courteous and respectful.
Bien que j'ai beaucoup apprécié le professionnalisme de l'inspectrice Josée lors de l'inspection, aiinsi que ses réponses rapides à mes courriels par la suite, le temps pris à recevoir le rapport initial est tout à fait inacceptable. Inspection faite le 11 août 22, rapports initial et final reçus le 2 mars 2023, presque 8 mois après. Comme je n'avais pas en main le rapport initial, il y a quelques rénovations qui y étaient mentionnées (et qui ne m'ont pas été mentionnées oralement) que je n'ai pas fait, ce qui explique probablement pourquoi je ne me suis pas qualifié pour l'amélioration de l'étanchéité de la maison, malgré tous les efforts que j'ai fait et dépenses encourues. Je me serais attendu aussi à quelques explications sur le pourquoi du peu d'amélioration de l'étanchéité de la maison, car aucun commentaire de l'inspectrice lors de l'inspection finale me laissait croire que je ne qualifierais pas pour cette subvention.
J'ai dû demander qu'on me fasse parvenir les reçus pour les inspections une fois les factures payées, une autre chose qui n'est pas normale quand Amerispec sait que c'est demandé pour obtenir un remboursement des frais d'inspection à travers le programme de Subvention Canadienne pour des maisons plus vertes.
En somme, je suis très satisfait de la compétence technique de l'inspectrice, mais le suivi administratif d'Amerispec est atroce. Si la compagnie prend trop de clients pour fournir le service dans un temps acceptable, alors il lui vaudrait peut-être mieux en prendre moins et satisfaire plus de clients que d'en décevoir.
I like the thoroughness.
The friendly approach and easy to schedule.
Very thorough and Mike is very knowledgeable
All round good experence!
Inspection was good I always think they take too long but I guess to do a good job they have to over all was good
Just how U payment to the service
Pretty thorough. Although just used for energy audit.
Doug was extremely thorough and explained everything step by step. He answered all of my questions and addressed my concerns.
The service was thorough and the skill/eye for detail was too notch. This team saved me thousands of dollars in repairs for the home I inspected.
Inspectors are very thorough, knowledgeable, friendly, trustworthy and arrive to appointments on time.
Enjoyed the professionalism displayed by Mike during the site visit. Made us feel very at ease and answered all our questions without hesitation. Highly recommend his services.
Professional polite
The report was very detailed.
Very informative and really great guy that did the inspection!
Very professional and good communication.
Linto knows his stuff.
Very efficient and professional.
Very professional, lengthy and fast report.
The person that came to our house was super friendly and polite.
She took the time to explained what she was doing and was such a pleasure to have her at home for the inspections.
Steve was my inspector. He was friendly and very knowledgeable. Looking forward to the details of the report.
Very professional
The professionalism, thoroughness and friendliness of the staff was immediately apparent within the first minutes of interaction and it just got better from there. Matt and Chase provided detailed explanations and truly inspected every possible nook and cranny of the residence. Explanation of deficiencies were easy to understand and the generated report provided excellent images.
Dario was very thorough and took time to explain things to us. As potential home buyers, we appreciated his patience with our questions and his honesty about the condition of the home. We would definitely work with him again in the future!
It was quite easy to book an appointment with your company and the tech who did the inspection was friendly and on time for the appointment.
Great inspector and timely service
When I first talked to kevin about an energy evaluation, he talked me through the application process and gave me some ideas on other grant programs avaliable. The Tech that did the inspection was friendly. He explain every process he did. He was very efficient and talked to me about the results.
He showed what grants I was eligble for.
Overall, I am impressed with the service. I've already reccomended Amerispec to a friend
The technician was very thorough in explaining the process and handling of all the paperwork related to the grants. I was very happy for the service we received.
We love Shane with Amerispec. He is great with clients, always professional, not an alarmist, always on time and an overall great guy. He is accessible to the clients for questions after the report is sent, and responsive if I ever have a question or want to know if he is available to book which I really appreciate.