Client Testimonials
You are able to handle my needs in a timely and efficient way.
I am very impressed by the professionalism of Rogers and Grey, including a very fast response time to questions and requests.
Several years ago, one of the reps took the time needed to explain different coverage aspects and update my insurance accordingly. This impressed me. Since that time, she has been promoted to another position, so I no longer have the occasion to hear from her.
Prompt service
You are always responsive whenever I have any questions or concerns
The personalized service, attention to detail
Always great, friendly service. I think you work for your customers
Hi
Recently we had a claim with upc . The adjuster from upc did a poor job of evaluating the damage on the property. They also told me that my boiler was not covered. They also have failed to reimburse the final retainer after the work was completed. With the help of Jody Perkins and Janet Kliment these issues should soon be resolved. They have also found ano
ther insurance company.
Thank You Jody and Janet
Don & Dot garny
Shannon is very helpful and very nice. She is always works for the customer. I have dealt with many less than pleasant insurance agents over the years, and it's refreshing to come across one that has a nice, pleasant, helpful attitude.
When I call I get an answer
Very helpful staff.
The people make the experience.
I have been a customer of Rogers and Gray for over 20 years. My agent is Martha Potter and she has done and outstanding job in managing my account. I have highly recommended her to others who are looking for an insurance agent.
Name removed Stahl
I've been very pleased with the responses I've received to every request for assistance I've had over the past 3-4 years I've had accounts with you. Quoted rates are fair and reasonable and you work with me to ensure I only pay for the coverages I need.
Great people to work with.
Suzanne the office manager is the BEST, she is the reason I have stayed with the company!!#
Responsive, positive, friendly.
Great customer service and timely response on all issues.
The responsiveness and professionalism. I feel taken care of and my interests protected. I get great advice and timely information. It is sadly rare to find a place where people can feel human and get such great service. Martha Potter is a gem.
The staff is great to work with.
Premium assistance in all insurance matters.
I like the excellent customer service. I''Ve requested information on our condo's insurance policy a few days ago and received the documents by e- mail within a minute of my call. That's what I call superb service.. we have had our insurance with Rogers & Gray for many years and have always received exceptional service.7
Responsive!
that you are prompt
Personal attention and continuity of representatives.
Attention to customer needs. Friendly customer service. I always feel the representative knows of my needs and takes very good care of me. I deal with Nicole Bartlett and never have had a problem she is terrific at understanding my issues
quick
I have never met a group of people in any business that care so much and work so well together. I am bias but cannot say enough about how fortunate Rogers & Gray is to have the team it does.
I like the personal assistance I receive when I have any issues. I like that the agent looks for the best product at the best price for me.
Professional staff