Client Testimonials
You do what you say you will and are polite and so far helpful
Products are fine. But your customer service staff is wonderful!
convenience
Personal contact with your office's
Always prompt to getting back to us if it was a phone call or solving concerns in the office
I particularly like the personal service from Chrissy. She is always there to answer my questions and watch out for my best interests insurance wise. She is an invaluable asset to your company.
Local friendly agency that understands our personal needs.
It is much better than pushing buttons on a programed phone.
Always promptly addressed my concerns
We get answers when we need them and our insurance is altered as you find better and cheaper coverage.
Very good
the people
I appreciate your agent took the time to find me a better auto policy than I previously had. Even after it was done, she found me yet a better rate.
Chrissy always gets back to us in a timely manner
Everything!!
You people are always very accessible when I might need you.
I have no complaints whatsoever.
Any claims I have had were taken care I of in a very timely fashion!
Professional and knowledable
I get personalized and caring service every time I call. Thank you.
I like the fact that I can call Barbar Thorman (a real person) and she will take care my insurance questions and problems. Great service.
Monique is very knowledgeable about the insurance I need. She always returns my calls and emails immediately. She is a great asset to the office!
The personal service is the best. You always go the extra effort to help answer any questions we may have.
the lovely lady that assists me when i have questions.
Can call a rep that is local and get help.
Attentive and personal service. Always available by phone
Your organization is prompt to respond to phone calls and the occasional immediate need.
We have bought and/or leased vehicles through our businesses at times and you have been prompt and thorough serving those needs.
I have rental property in NH, that you have provided fine service insuring.
Very helpful when i go into the office and always accommodating
Have been with Rogers and Gray for years, find everyone pleasant and professional. Enjoy dealing face to face with a person.
Good employees
1. I love how the payments come directly out of my check. 2.The agent is easy to get in touch with. 3. When I needed to register my daughters car it was easy to stop by the Kingston office and get every thing I needed before I went to the Registry. Also looked over and corrected some errors I made in the paperwork. Thank you, First name removed
convenience and get right back to you when you have a question
Great customer service.
Been with you for many years and they helped me out a lot. Thank you very much.
The agent called regarding switching auto insurance companies because we could get a better rate for same coverage. Proactive.