Client Testimonials
We only use home insurance on the Cape as we live in NJ
Ann Donovan was very helpful when I needed information to support a refinance effort. Ann
stepped in and got issues resolved.
I feel that all my questions were answered with full explanation given by Anne Donovan regarding changes made to my home owner's insurance
Friendly people and amazing service!!
I like the personal service that I have received each time that I have had a need to call, specifically from Charlie in the Orleans office. He is professional, knowledgeable and kind. He explains things well and always takes the time to answer questions. He is my reason for staying with Rogers and Gray all of these years!
Competitive pricing and quick turn around...
Rogers and Gray have been our Insurance Company since we moved to the Cape 27 years ago. Any time it was necessary to contact our agent, we always received prompt and courteous service along with helpful information regarding a claim or choosing an insurance provider. Dona Buffington has been our agent for many years and Carol Closson is now our new agent. I'm sure we will get the same great service from Carol as we did with Dona. I would recommend Rogers and Gray to anyone, without reservation.
Rogers and Gray Hyannis understands the needs of those wanting to insure high end properties. And, the premiums are correct and fair!
I like getting to speak with a live representative and their offerings of prompt attention and solutions to my concerns.
Friendly, Accommodating, Very Professional, office nearby making it easy for me to make monthly payments...
quick response to questiotns - always helpful
When I have very little time to accomplish tasks, I can turn to you and unfailingly - you guys have been there to help. I have used Roger's and Gray's insurance all of my life and I have no intention of altering that in any way.
Great response time, pleasant personnel, and great rates.
Agents I have dealt with have always been very polite, helpful, and efficient.
Have always gotten answers and assistance immediately when needed.
Customer service
The personalized attention is nowhere else to be found! Genuine attentiveness,our questions and concerns are always answered with prompt service. We especially love Leigh Fenwick! She shows enthusiasm,professionalism,and just so plain nice!
Happy!
the service we received from Ann Donovan was very friendly and helpful, she got us great prices on Home insurance and car insurance we are very pleased! And have recommended my brothers to go in and get prices.....
Persaonal service that goes beyond what I ask for, R&G employees that take the extra time to find me savings I haven't thought of asking for.
We always get everything done and it never takes more then a phone call.
promptness to requests or services,attention to detail, interest in their clients needs,always available when I /we walk into the offices,aware in their fields,courteous,very nice wonderful people.M. Lyons,E.Dennis,Mass.
Ease of use and responsiveness
Very courteous and helpful
Quick,Accurate, Friendly Service.
Personal touch
The service is top rate. Our agent is friendly, courteous, knowledgeable and most helpful. Has a great sense of humor too.
I like being able to see & speak with a live human being, and being able to call my agent directly - not some call center.
I like having a person assigned to my account to talk to.
I think you have outstanding products. But mostly, I appreciate knowing there are individuals assigned to my account who are truly looking out for my best interest, and helping me research, choose,and navigate the various products. I have been extremely pleased when I have had a claim. Having a person that I can call who will oversee and help with the process from start to finish is invaluable. Thank you for 14 years of incredible service!