Client Testimonials
Prompt response to any questions or issues.
I like the discounts and just how easy everyone in the company is to work with. The people I have met and dealt with knew their stuff and do everything fast did a great job at explaining things
You have everything one would need very convenant
Great customer service
You are always there for me. When I have a question or am confused, there is always someone who can help me out or clear things up. Good to have a local group when you need one.
whenever I have a question or issue I am always impressed with my agents knowledge and expertise.
We were involved in a catastrophic yacht fire. Ryan O'Connell put us in contact with an adjuster immediately and made sure things ran smoothly. We had no idea what coverage we had that would be of help to us, but Ryan got that information to us quickly during a very stressful time. He responds promptly with accurate information presented in a clear, and businesslike manner. The adjuster was easy to work with and prompt in processing our claims - all of which they honored.
Personal attention from our agent and all employees when we are in the office
They try to find the best prices for us. We have been customers for many years.
Personal service and quick response. Consistent, local staff.
helpful staff whenever we need questions answered
they know insurances I need. They are nice when I come in. Have all my insurances with you.
Quick, efficient personal service at all times. Know me by sight.
Always friendly service
Watching for lower cost similar coverage for the customer.
Excellent service, especially by Lisa Masse.
The agents are friendly and knowledgeable.
Staff is always friendly and efficient and problems are resolved quickly.
I like having an agent who knows me. I can contact Suzanne any time and she's very responsive. It's nice to have that personal attention.
The competitive rates & the convenience of having my premium payments directly deducted from my bi-weekly paycheck. Also the representatives are extremely helpful & pleasant, & have addressed my questions in a very timely & satisfactory manner.
Very good service
The personal attention-it is nice to be able to speak to a real person quickly and get understandable answers to any questions.
They are very one on one with the clients and are very fast with getting back to you on questions and problems I may have.
They try to find ways to reduce the cost of insurance and keep the same coverage. There is now pressure to buy more then you
need. I've been with them for over thirty years and have no thoughts of changing. My hat is off to very professional and warm
company. Jim L.
Everything was easily handled over the phone and internet.
Service is excellent and thorough. No pressure just honest simple communication. Staff is always prompt, courteous and informed. Outstanding service!
convenience
The staff in Falmouth was very helpful in working with us to reduce car insurance premiums on my four vehicles with four teenaged drivers........
Good and efficient
My representative, Nancy, is always very helpful and answers my phone calls promptly.
Lisa Massey is a pleasure to deal with