Client Testimonials
Working with Jim Higgins and Bob Macllister is great.
you contiously provide excellent service, clear language that is understandable and explain any issues that arise
Someone is always there to answer questions.
The most important connection between Rogers & Gray and the Yachtsman is the service provided by Jim Higgins. Jim understands our needs and finds the insurance markets to meet them. He goes above and beyond our insurance needs and with his vast business experience routinely offers great advice relative to the management of the condominium association.
Ann Donavan has always been right on top of any problem or change we have needed. We have been very satisfied.
The staff is very helpful.
Personal touch
Our Agent, Martha Potter, is very proactive in providing us the best coverage at the most reasonable price possible. She does not just "automatically renew" coverages year after year, but seeks out alternatives when appropriate. I truly believe she is an advocate for us, and being in the insurance industry myself, have full faith in her abilities.
the personal contact between client and staff. Quick followup when a question needs to be answered. Always a satisfactory experience.
Thankfully we have had NO issues.
The personalized service and attention to detail.
Everything
Sandy in Hyannis is awesome.
Very Helpful staff...
Prompt and efficient service.
Responsive service
Ease of payment via payroll deduction and cost.
Personalized service and attention to detail..
Thank You
Ann D. is always very good to us.
Quick, thoughtful and trusted response.
The agents are always willing to assist their clients.
I have been with Rogers and Gray for years and wouldn't ever consider another Agency. Decades before my husbands death and in the years since, they have always been kind, extremely professional and knowledgeable and ready to help regardless of the situation. THEY ARE THE BEST!
Not crazy about UCB as they didn't respond to a request for copies of a check that had been sent to them. However, Kim, in your Dennis office, could not have been more supportive and pleasant during a recent unpleasant experience.
Always deal with Lisa Massey and she is very knowledgable and friendly and a pleasure to do business with.
The service is great.
custermer serivice
Chuch Robinson values
I NEVER HAVE A PROBLEM WITH THE ASSOCIATE'S WHEN I NEED HELP WHAT A GREAT TEAM.
Get to talk to real caring people not to a computer. All questions and/or concerns are always addressed. Friendly people. Louis Souza, 30 year customer
Whenever I call the Orleans office with a question, I get a clear answer from Martha Potter. Also, in all the years I've been with R and G, I have never dealt with a surly or discourteous person. This fact, alone, speaks volumes about how the organization is run from top to bottom.