Client Testimonials
Customer service is pronto! Sandy has been very helpful over the years.
Easy to get a live person on phone for questions.
Friendly. Prompt.
careful cost benefit analysis
stacey and greg have been there whenever needed
My insurance rep is great and she is a big help. We recently had flooding problems in our house and she helped out with all of my questions.
I'm very impressed with my agent Suzann Richardson. I really appreciate her going the extra mile on finding the right insurance for my needs. There's nothing better then communicating with someone who genuinely cares about you.
Name removed- Gemme
Good customer service.
My customer service rep is wonderful. Always gets back to me with the answer either immediately or same day. I feel she is very honest and forthcoming in response to my questions.
If we have a question we know we can always call and speak with Ann in Falmouth at Rogers and Gray. She makes us feel so comfortable and confident that we are getting the best service possible. Our needs have always been met with ease.
Excellent service Helen is great
Lisa Massey is always so helpful and knowledgeable! A pleasure to do business with her.
prompt friendly service
You have come up with good prices
Excellent group of people
every thing
It is the customer service that excels and the people in your employ that keep me with Rogers & Gray. I have been approached by several other agencies, but my loyalty is with the people in your company with whom I interact.
I like all the extra benefits that one gets
Always willing to shop around for the best value for ME
Professional and well trained staff. Always courteous and prompt to assist or reply.
SANDY WILSON!!!!!!!!!!!!!!!!!! It's so rare to trust anyone these days, but my whole family has total confidence in Sandy handling all our homeowner's & auto insurance policies........
my insurance agent Martha has always been there for me 110 percent l recently just bought a new truck and she made it so easy to switch my plates and upgrade my policy I have used rogers & gray for years I would not think of going to anyone else..as a matter of fact I just bought a new home 7 months ago and I didn't think twice about going through anyone else but Rogers & grey..
you guys are the best thank you..
Steve k. Scott
Well number 1 is the price is good and that is comparing apples to apple not like the idiots of TV. Customer service is very good, someone will always there to help you even when your agent is out or busy. Over all its a great company to do business with.
team is easy to work with. Very knowledgeable - helped change us to a different insurance carrier asd saved us over $3,000 per year on homweowners insurance ( 3 years ago!).
very handy to have an office in Orleans.
Lisa Masse is always quick to respond to my inquiries and requests. She's knowledgeable and explains well. Email correspondence has been working well. I'm pleased that R&G has regularly scanned the market and recommended product changes to get me the best coverage at good rates.
Always a quick response with answers to questions. Staff helpful.
Prompt, thorough, and my agent calls me if I forget to pay a bill -- before a cancellation. Thank you for that.
Convenience of payroll deduction; great customer service.
everything
OVER THE MANY YEARS INSURED THRU YOUR AGENCY I HAVE NOT HAD TO USE YOUR SERVICES VERY OFTEN,
BUT THE ONE TIME I HAD AN INCIDENT I WAS VERY PLEASED WITH YOUR SERVICE GETTING MY BOAT REPAIRED.
CAPT BILL