Retention Management Partnership
11625 Rainwater Dr, Suite 645
Alpharetta
GA 30009
United States

Member Testimonials

Report a concern   December 7, 2014 — Rated 10 out of 10 by L.S. Form & Fitness Health Club - RM
What do you like about our services?

variety of classes ...awesome equipment and employees with expertise in their field.

Report a concern   December 7, 2014 — Rated 10 out of 10 by K.K. Form & Fitness Health Club - RM
What do you like about our services?

Great classes and Ryan is great with our small group personal training.

Report a concern   December 7, 2014 — Rated 10 out of 10 by A.R. Reading Town Centre Gym
What do you like about our services?

Range of equipment, 24/7 opening hours, cheap monthly membership

Report a concern   December 6, 2014 — Rated 10 out of 10 by M.H. The Wave - RM
What do you like about our services?

The child care center is outstanding. The staff is friendly and very professional. My children love to be there!
Staff at the front desk are always courteous and helpful.

Report a concern   December 6, 2014 — Rated 9 out of 10 by M.L. Form & Fitness Health Club - RM
What do you like about our services?

Juice Bar, sauna, new equipment and audio visuals.

Report a concern   December 6, 2014 — Rated 10 out of 10 by Chuck Martin The Wave - RM
What do you like about our services?

Cleanliness, state of the art exercise equipment, broad array of classes friendly staff !

Chuck Martin

Report a concern   December 6, 2014 — Rated 10 out of 10 by K.D. Form & Fitness Health Club - RM
What do you like about our services?

Variety of classes, great instructors, welcoming environment, quality equipment

Report a concern   December 6, 2014 — Rated 10 out of 10 by S.P. Rady JCC - RM
What do you like about our services?

I enjoy the classes that are designed to meet the needs of older people. The instructors are excellent and friendly.

Report a concern   December 6, 2014 — Rated 10 out of 10 by C.H. Reading Town Centre Gym
What do you like about our services?

I like the level of equipment and very friendly staff

Report a concern   December 6, 2014 — Rated 10 out of 10 by R.W. JCC of Greater Rochester
What do you like about our services?

Children's services

Report a concern   December 6, 2014 — Rated 10 out of 10 by J.G. Form & Fitness Health Club - RM
What do you like about our services?

Track area, functional strength equipment and boxes for box jumps

Report a concern   December 6, 2014 — Rated 10 out of 10 by D.H. JCC of Greater Rochester
What do you like about our services?

Friendly staff and people being served!

Report a concern   December 6, 2014 — Rated 9 out of 10 by G.Y.Z. JCC of Greater Rochester
What do you like about our services?

I like the atmosphere. It is friendly. I like the inspirational emails Eke sends out. We have had a rough few years, and while I don't get there as much as I like this past year, those email inspire me, while not making me feel guilty. The J offers a lot of programs for the basic membership. Plus I like all the community events, plays, lectures, etc available to members.

Report a concern   December 6, 2014 — Rated 10 out of 10 by C.J. JCC of Greater Rochester
What do you like about our services?

Excellent eguipmenta wide variety of programs the willingness of staff to help and answer guestions. Most of the staff are friendly but there are a few who make no effort to be friendly or even look at you.

Report a concern   December 6, 2014 — Rated 10 out of 10 by D.S. The Wave - RM
What do you like about our services?

Variety of exercise equipment and classes

Report a concern   December 6, 2014 — Rated 10 out of 10 by Kathleen Leahy The Wave - RM
What do you like about our services?

Friendly staff, homey feeling, family atmosphere, variety of services available. It was so great that you were open on Thanksgiving.

Report a concern   December 6, 2014 — Rated 10 out of 10 by J.D. The Wave - RM
What do you like about our services?

I love the morning crew (6AM). The front desk is great (Katie and Dean) and John has become a great trainer. Savannah is always great for a killer spin class. Mostly, it is the awesome members that come every morning to share in the fun of working out together.

My complaint... We lost Tracy as or Tuesday PE301 trainer and that class was not replaced. She was running close to 20 in her class every Tuesday, so now it is a fight to get a bike for spin class. The Wave really needs to offer more 6AM classes, as the members have shown that we want those classes.

Secondly, Meg had a 6AM class on Wednesday's (Turbo Kick) - This isn't really the style of class for the 6AM crew, but some of us were giving it a go. She only ran the class for a few weeks and then it was cancelled because she wasn't getting enough people. She had eight in the class on her last day (which seems like a reasonable number to me). As the weeks went on she was modifying the class to better match the 6AM crew. I think she could have had a well attended class had she 1) Been given a little more time to build it up, 2) Advertised the class (with the aerobics room in the back, a lot of people don't even know there is a class), 3) Changed the class to be less bouncy/jumpy (she did this on the last day with us working on the bar and doing an ab segment).

According to others, the Tuesday PE301 class wasn't continued because the Wave did not have any trainers that were willing to take it. However, the week after Tracy left, the Wave cancelled the Wednesday class when they did have a trainer that was willing to do a 6AM class. This doesn't make sense to me.

It seems that the Wave is not able to keep their good trainers for long because they don't pay them enough. These trainers that are running awesome classes should be paid for their efforts. Maybe the 6AM trainers should get a little extra for their early morning efforts.

Bottom line, even though I have complaints, I love my time at the Wave. My complaints/suggestions are only because I want it to be even better.

Report a concern   December 6, 2014 — Rated 9 out of 10 by G.P. Form & Fitness Health Club - RM
What do you like about our services?

Great variety of fitness equipment & socializing with other patrons. Also, staff is very kind.

Report a concern   December 6, 2014 — Rated 9 out of 10 by G.D. Sky of Midtown - RM
What do you like about our services?

Friendly staff. Good trainers. Nice facilities, but need to repair bumpers and seats on some weight equipment. Weight machines need General maintenance.

Report a concern   December 6, 2014 — Rated 9 out of 10 by C.A.C. JCC of Greater Rochester
What do you like about our services?

Wide variety, good location, ample choices for old and young.

Report a concern   December 6, 2014 — Rated 10 out of 10 by G.O. The Wave - RM
What do you like about our services?

Friendly,helpful staff. Facilities are first rate.

Report a concern   December 6, 2014 — Rated 10 out of 10 by J.S. JCC of Greater Rochester
What do you like about our services?

Every encounter with the personnel has been very courteous and pleasant.
I enjoy the wide variety of events and the regularly scheduled activities for every age group.

The Jewish Film Festival is my favorite event and the highlight of my summer. Lori Harter is a gem!

First name removed Levin Last name removed

Report a concern   December 6, 2014 — Rated 10 out of 10 by S.V. Form & Fitness Health Club - RM
What do you like about our services?

Awesome classes with fun motivating instructors.

Report a concern   December 6, 2014 — Rated 9 out of 10 by C.P. Reading Town Centre Gym
What do you like about our services?

Lots of machines. Friendly staff. Nice selection of classes.

Report a concern   December 6, 2014 — Rated 10 out of 10 by S.A. Form & Fitness Health Club - RM
What do you like about our services?

very friendly staff, clean healthclub

Report a concern   December 6, 2014 — Rated 10 out of 10 by A.C. Reading Town Centre Gym
What do you like about our services?

24 hours a day opening.

Report a concern   December 6, 2014 — Rated 10 out of 10 by L.W. Reading Town Centre Gym
What do you like about our services?

Personal training sessions

Report a concern   December 6, 2014 — Rated 10 out of 10 by L.G. Reading Town Centre Gym
What do you like about our services?

I just love everything

Report a concern   December 6, 2014 — Rated 10 out of 10 by S.Q. Reading Town Centre Gym
What do you like about our services?

Open 24/7
Very clean and spacious

Report a concern   December 6, 2014 — Rated 10 out of 10 by D.M. Reading Town Centre Gym
What do you like about our services?

Excellent choice of equipment. Very clean. Good value.


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