Client Testimonials

The carpet tech was very professional and did a great job. We had some blood stains that he was able to remove.

That staff that cleaned our carpets were very very knowledgeable and super patient. All of my questions were answered and the best thing of all were the results. Our carpet hasn't this good in years. Thank you ZERO REZ and we will definitely be contacting you in the future.

Respectfully,

First name removed

Tech was very helpful

Zerorez was great. On time and very professional from my technician Reggie. Carpets feel so fresh and no chemical smell

Carpets and upholstery look great and the employees exemplify excellent customer service!

It is super easy to make an appt (I was able to get one 2 days after calling), you get a 3 hr window and the cleaner calls you 20 min before arriving at your house. Mine was very courteous and friendly and cleaned 4 rooms for me in about an hour.

Awesome customer service! Highly recommend!

I was initially not satisfied with the work done. I did not contact Zerorez but I did fill out the satisfaction survey and said that I was not happy. Zerorez reached back out to me and explained that they would send someone back out to fix what I was unhappy with. The rep that came back was very professional and made everything right. I appreciate Zerorez for the great customer service and making the customer happy.

Our dog was sick last week and make a mess in our bonus room. When Zerorez called to schedule my appointment, I described the situation and they sent Reggie right away! Within the hour, he arrived. Reggie cleaned the carpet and did a bio treatment on the “messy” area. It looks like it never even happened. Thank you for the great, professional service (as usual)!

Very happy with the service and the gentlemen who came out. Only one negative comment: I didn’t like the surprise and pressure of being asked if I want to add a tip when completing the payment process online at the end of service. Never been asked that before for services of this type.

My carpets came out very clean. Some staining reappeared after drying but some is to be expected. Only downfall is I feel the pricing is extremely high. I feel that $500 for carpet cleaning is outrageous, but my carpets look good and it is what it is. The men that came out were very professional and worked hard.

This was the first time we have had our carpets cleaned. We have lived in our house for 19 years. Both kids are now in college, so it seemed like a great time. The entire process from start to finish was super easy. The tech was great and went over and beyond to explain what to expect. We are extremely pleased.

The easy ability for your guy to effectively use the product to do a perfect job.

Very professional, on time, smooth cleaning! Carpets look brand new and were dry quicker than expected and were soft, not hard and crunchy to the touch like others

Carpets looked great! Got up all the stains.

The man who came to our house was very professional and the carpets felt nice after they dried which was a reasonable amount of time.

They did a great job. Carpet looks great!

Technician was on time and very friendly. Carpets and tile look brand new again!

Fast and professional. They did a wonderful job. Thanks

You guys were great, thank you so much for helping us out.

On-time, professional, clean, excellent service!

Very professional and polite. Did an awesome job.

Not only on-time, a little early! Which suited me just fine.

Very polite gentlemen who performed the work. Done very quickly. Quicker than I could have ever done. They did a great job too! Carpet looked great throughout the house!

Friendly technician reasonably priced did a great job on my carpets

Showed up on time, friendly, efficient, did a good job with the cleaning.

The main reason I didn't give a 10 is a) because I rarely do, and b) the person who came messed up a bit of landscaping right in front of my house (tire indentation) that I can't fully cover up. I'm sure this was unintentional, but attention to details like this is important.

Easy to schedule-loved that y’all let me know one day prior that you would arrive between a 3 hour window...my tech was so lovely and professional-highly recommend!! Please give our guy (who did the service) a BIG thank you!!!!

Great service.

The technician was very knowledgeable, patient, and professional. We weren't able to get up everything from the carpets, but for a commercial area at looks great. I'm not sure if all of your text are as good as the one we got, but if they are you should have a very successful business.

Did a great job very professional

Products and service were outstanding! Technician was extremely friendly and knowledgable.