Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   November 28, 2023 — Rated 10 out of 10 by K.C. Zerorez Charlotte
What do you like about our products and services?

Absolutely love Zerorez! Arturo did an amazing job with my carpets. He was pleasant knowledgeable and thorough. Staff answering phones are always so kind and accommodating. They are always here when they say they will be too which is so important to me.

Report a concern   November 27, 2023 — Rated 9 out of 10 by J.G. Zerorez Charlotte
What do you like about our products and services?

I got a call 30 mins prior to tech arrival and he explained everything that I could expect to happen before starting with anything. Great service and my couch looks and smells good!

Report a concern   November 27, 2023 — Rated 10 out of 10 by B.L. Zerorez Charlotte
What do you like about our products and services?

Service was thorough and tech wS professional and k B owledheablr. On time too and that wS great.

Report a concern   November 27, 2023 — Rated 10 out of 10 by D.M. Zerorez Charlotte
What do you like about our products and services?

This was my first time using your services and I was impressed by the promptness of the Representative, his detailed explanation of what he would be doing. He did a great job!

Report a concern   November 27, 2023 — Rated 9 out of 10 by K.P. Zerorez Charlotte
What do you like about our products and services?

Service and environmentally friendly

Report a concern   November 26, 2023 — Rated 10 out of 10 by B.L. Zerorez Charlotte
What do you like about our products and services?

Thanks for the incredible job. Carpet looks great. Service was quick and on time. Highly recommend.

Report a concern   November 25, 2023 — Rated 10 out of 10 by Thecla Widenhouse Zerorez Charlotte
What do you like about our products and services?

The communication was great as well as the products. Arturo went above and beyond to provide excellent service. We are very pleased, and our rugs look amazing!

Report a concern   November 23, 2023 — Rated 10 out of 10 by C.S. Zerorez Charlotte
What do you like about our products and services?

My 3 year old furniture looks new again! Technician was awesome!

Report a concern   November 22, 2023 — Rated 10 out of 10 by M.H. Zerorez Charlotte
What do you like about our products and services?

Great cleaners who did a great job

Report a concern   November 22, 2023 — Rated 10 out of 10 by Jerry Ballard Zerorez Charlotte
What do you like about our products and services?

Excellent service, very professional, amazing results. Couldn’t ask for a better job.

Report a concern   November 21, 2023 — Rated 10 out of 10 by K.B. Zerorez Charlotte
What do you like about our products and services?

Timely, professional, wonderful service

Report a concern   November 21, 2023 — Rated 9 out of 10 by S.V. Zerorez Charlotte
What do you like about our products and services?

Jackson was lovely and I am pleased with the job performed.

Report a concern   November 20, 2023 — Rated 9 out of 10 by Edward Elijah Zerorez Charlotte
What do you like about our products and services?

Good job.

Report a concern   November 19, 2023 — Rated 10 out of 10 by Matthew Stuckey Zerorez Charlotte
What do you like about our products and services?

Awesome job! Been using Zerorez for years and I always get great service.

Report a concern   November 18, 2023 — Rated 10 out of 10 by C.W. Zerorez Charlotte
What do you like about our products and services?

The Tech. Was very knowledgeable about the cleaning process and did an excellent job on carpet that was long overdue. We will repeat the process in six months with you.

Report a concern   November 18, 2023 — Rated 10 out of 10 by R.C. Zerorez Charlotte
What do you like about our products and services?

You do a good job.

Report a concern   November 18, 2023 — Rated 10 out of 10 by P.M. Zerorez Charlotte
What do you like about our products and services?

Great customer service! Exceeded expectations!

Report a concern   November 18, 2023 — Rated 10 out of 10 by E.S. Zerorez Charlotte
What do you like about our products and services?

My technician was very thorough, but I scheduled another appt at 3201 Glen Terrace, Charlotte, for Nov 22.
Blatant spots on the wool area rug came back up, and I’d like them retreated.
The wand left brown residue on the arms of the upholstery I had cleaned, so the arms need to be retreated.
Thank you!!!

Report a concern   November 18, 2023 — Rated 10 out of 10 by N.S. Zerorez Charlotte
What do you like about our products and services?

The gentleman that cleaned my carpet did an excellent job and I barely knew he was in the house. Would recommend him to anyone.

Report a concern   November 18, 2023 — Rated 10 out of 10 by Ryan Conklin Zerorez Charlotte
What do you like about our products and services?

The technician was very friendly and accommodating! Will definitely consider Zerorez in thr future. Thanks!

Report a concern   November 18, 2023 — Rated 10 out of 10 by Nancy Jo Videon Zerorez Charlotte
What do you like about our products and services?

Called ahead, arrived within scheduled time, technician was efficient and professional. Our carpets look and smell clean and dried fairly quick.

Report a concern   November 17, 2023 — Rated 10 out of 10 by K.B. Zerorez Charlotte
What do you like about our products and services?

Knowledgeable and friendly employees. Efficient and great products.

Report a concern   November 16, 2023 — Rated 10 out of 10 by S.L. Zerorez Charlotte
What do you like about our products and services?

Great company! Great service!

Report a concern   November 16, 2023 — Rated 10 out of 10 by David Pyatt Zerorez Charlotte
What do you like about our products and services?

Technician was very thorough and good!

Report a concern   November 16, 2023 — Rated 10 out of 10 by Kevin Cooper Zerorez Charlotte
What do you like about our products and services?

Have used Zerorez a couple times and they have always did a great job. They were on-time, thoroughly cleaned the carpet and left our home just the way they found it but much cleaner!

Report a concern   November 15, 2023 — Rated 10 out of 10 by Michelle Ray Zerorez Charlotte
What do you like about our products and services?

Ocatvius was very professional, very friendly, and very good at his job. The carpets in our newly purchased home look great; thanks!!

(I thought I'd let you know of my disappointment with the service fee. I it seems to me the main benefit is the 30-day guaranty, and I don't think a customer should have to pay for a company's short-term promise of good workmanship. This isn't a big deal at all, but I thought I'd let you know my thoughts on this.)

Report a concern   November 15, 2023 — Rated 10 out of 10 by Debbie Shaw Zerorez Charlotte
What do you like about our products and services?

Very pleased with the products and professional manner from the beginning through the process of having our furniture cleaned and carpet. Great job!

Report a concern   November 15, 2023 — Rated 10 out of 10 by G.S. Zerorez Charlotte
What do you like about our products and services?

Good job

Report a concern   November 15, 2023 — Rated 10 out of 10 by J.G. Zerorez Charlotte
What do you like about our products and services?

Great Service

Report a concern   November 15, 2023 — Rated 10 out of 10 by B.D. Zerorez Charlotte
What do you like about our products and services?

Very professional and worked hard to get the rugs and couches as clean as possible.


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