Customer Testimonials
Jamie took care of me. She was very knoeledgeable about my condition and your products. She was a very pleasant person. I certainly will be back and recommend Fleet Feet.Your store was clean and busy, but I was not rushed to make a decision.
Even when the store is busy, the sales rep kept checking in. It's worth waiting when you know you will be personal care and full attention.
The person who worked with us was very knowledgeable and patient in fitting our shoes to us and making sure that they fit well and were suited to our needs
I started coming to Fleet Feet on the recommendation of my podiatrist and found shoes that fit so well I no longer have problems with my feet and lower legs. I have recommended Fleet Feet to my family members who live out of town and they have become regular customers as well
instead of trying on every pair of shoes and getting confused, the best ones are choosen for me.
The people at fleet feet were great. Answered all of my questions without hesitation. Everyone was so nice and eager to help. Plus they have everything you could possibly need for running in stock.
I felt like I received a very thorough evaluation and assessment to have a sure fit for shoes. I was treated very well and felt much more educated in the "how, where, and why" shoes need to fit my specific needs. I was attended to with great patience and all my questions were answered quite concisely.
Lots of choices of great shoes. Friendly, patient service. Well appreciated.
Your staff is highly knowledgable. I always feel as if I am getting the best advice for me and mot just a sales pitch.
very personable and customer focused.
Top notch service
I loved them. the most help I have gotten was at this store
No matter how busy the store is, your people take all the time a customer needs plus their knowledge of fitting shoes is one of my best experiences. They also have an understanding of what your needs are.
The customer service was excellent and the individuals were concerned about my wellbeing. I also am pleased with your return policy and the store's continuing involvement with its clients.
friendly, accommodating staff
the customer service I receive when I go to FF is phenomenal!!! everyone is very nice and knowledgable
You take the time to evaluate me personally. You listen to my needs and customize my purchase to assist me in reaching my goals.
Service is great and so are the products. Employees are knowledgeable and helpful.
I felt confident that the shoe I purchased was personally suited to my feet and the way I walked. I was pleased with the dedication the sales person devoted to helping me make the decision on what shoe to select. I value that very much!!
I appreciated the individualized assessment and personal time I was given. In the end I walked out with a great pair of shoes for ME!
The sales rep was very respectful, focused on helping me find the best shoe for my feet. Service is very important to me and she was superior. Thanks for your friendliness and enthusiasm.
Sales person knowledgeable and made recommendations to meet our unique athletic requirements.
The quality customer service, Chris was top notch and very knowledgeable
The fleet feet crew at the Chesterfield location was amazing! We worked with Joe and he did such a great job getting my husband and I in our new running shoes. He was very knowledgeable and really helped us understand the type of shoe we needed. This was our first experience at fleet feet and I'm a customer for life! We never felt rushed even though the store was really busy. Each if us tried at least 4 different shoes that Joe recommended for us and he helped us figure out which was the best. We've had our new shoes for about a week and we love them. I don't know how we ever ran in our old shoes now!
Good brands, wide selection, knowledgeable staff.
Earning vouchers; sale items; clerks are not patronizing,really helpful. I have recommended you to many friends.
I like how Erin really took her time with me and helped me get the perfect running shoe. At no time did I feel rushed even though the store was getting pretty busy. I will definitely go back.
The time and attention the sales associate took to explain why she was recommending the a shoe. I learned alot and have a very comfortable pair of shoes! Thanks.
Knowledgable staff and very helpful. I had purchased a pair of running shoes last year. After running in them a few times, I noticed some knee pain. Took them back to the store and they fitted me with a new pair. No problems with the new shoes and the staff couldn't of been nicer about the exchange. I just bought a newer version of those same shoes a few days ago.
Fabulous customer service. Very knowledgeable and personable. They helped fit me to a shoe that wouldn't hurt my feet. I didn't think that existed. It' a miracle to find a shoe that is comfortable and supports my high arch. I continue to brag about your services and products.