Customer Testimonials
Personalized attention, salespeople who are also runners
your employees always seem eager to assist. Excellent customer service
Love all your merchandise, but especially your socks and sport bras!
I received great information and advice about the fit and wear of the shoes I purchased.
The personalized attention and knowledge of the staff
treva (sp?) who helped me was great... answered all my questions, clearly understood how then anatomy is affected by wear and activity and knew her product
Personalized attention, especially shoe fittings. I never feel like you are trying to get me to buy the most expensive shoes, in fact your employees have told me the oppisite twice. That really inspires trust!! I also just had a great experience getting a product sent from another location, that had it available, when you were sold out.I have recommended your store to a friend and a coworker.
The staff is very informed on all the products.
I received more indepth advise than I ever have before in fitting my shoes. I learned I have been wearing a full size too small. The shoes I bought are very comfortable; much more so than what I have been wearing in the past. The shoes are no better than my old ones; they were just more professionally sized for my feet.
I am very satisfied with the service I received.
Name removed
knowledge of the product. Running test. Recommendation of inserts.
Great service! I went to get shoe inserts recommended by my podiatrist. The sales associate explained more to me about plantar fasciitis than my podiatrist did! She also recommended a very good shoe that would help relieve my foot pain, and provided a lot of helpful information. I would definitely return and will recommended Fleet Feet to others.
Great customer service and you always have what I'm looking for.
The staff was wonderful. They were all very helpful and took the time to really inform me about running shoes and what I needed. It was a great experience and I will be back in the future.
It was the first time that I had ever been in the store. I like the personal attention from the sales associate to fit me with the perfect shoe. I will definitely be back when these shoes wear out.
The personal attention.
How you take the time to fit each customer.
Tim was a great salesman he listened to everything I had say for a shoe that I need. He seems very knowledgeable about your products. Thanks for everything I love the new shoes and insole that was recommended to me.
The staff was just really, really friendly.
Good customer service and easy return policy
comfort
Very helpful service.
Jessie was awesome she was patient with me and listened to my concerns. I was purchasing new running shoes for my first marathon. She really knows what she is doing after fitting my feet she brought out a pair of New Balance 860 they fit like a glove to my feet they felt great but I wanted to try on more just to make sure I had the right one and she brought out others that were similar but none of them fit as well. So I did buy the 860v2 which I found out are only available on line but Feet Fleet just got them in so it is nice to know that they carry the most current line of shoes. Thanks for all your help and I can't wait to put the miles on these shoes!
The customized attention to even the smallest details
I love the service you provide with individual attention and a very knowledgeable staff. I also like the fact that customers can exchange shoes if they do not feel right even after they wear them outside. Often I never really know how shoes will be until I wear them around outside. Because of that, I have recommended you to other friends and family members. Thanks!
Extremely thorough and listened to what my individual needs and issues were. I'm very impressed. Your staff is very well trained and I will be back a reccommend your store to everyone! My feet thank you!:)
It is too early to say. I got inserts for my shoes and need to use them a while to see if they are effective for my heel pain.
Staff are well trained. Fitlosophy fit system really works.
the service was amazing. The salesperson spent alot of time with me and found the right shoe for me
Very friendly employes, knowledgeable, and fast.
Great service, extensive collection of products