Customer Testimonials
So friendly, so professional.. Always get superb service!
Personal touch. Always helpful and encouraging. I had troubles with my shoes last year and you let me exchange them with no penalties.
The employees really take the time to make sure they are getting the best shoe for the customer.
I like the personalized fitting. I had no idea my shoes were so worn out, nor did I have any idea how to go about selecting a new shoe. I have already recommended FF to several friends and I will definitely be a returning customer. I was told I would receive a $15 coupon via email, but I haven't received it yet. Will have to call about that...
You stand behind your products. The staff are well trained to develop expertise in fitting and foot complexities. Jordan assisted me this visit and helped me extensively in finding the right shoe for my purpose (running) as well as to work well with my foot problems and orthotics. I value his professionalism, expertise and pleasant, courteous manner. Thanks ever so much!
the guy who helped me was very knowledable and that was great to know. He helped me tremendously in finding the right she for me.
The time employees take to fit shoes properly and the return policy
The sales associate was knowledgable and friendly.
The staff was very attentive and friendly towards helping my son find a
great pair of shoes that were not only the colors he wanted, but fit
his foot very well. He tells me all the time now that he loves his new
shoes.
sales staff extremely helpful
very hands on and all your associates know what they are talking about
the person who help me was very helpful, and knowlagable about on how to help me and the product to make that happen
Employees were very welcoming and knowledgeable.
Knowledgeable and friendly staff.
Your products are well made. Your staff is excellent! They take the time and want to make sure the customer is satisfied.
Thank you!
Service was excellent. It was very busy in the store, but I didn't feel rushed.
Very knowledgeable about product and feet. Very friendly. Thanks
Personal service and knowledge of products being sold
The customer service was excellent. I am confident that I have a great pair of shoes.
Best combination of knowledgeable staff and top of the line running products you will find in St. Louis!!
very friendly and helpful
friendly staff, wide variety
the serice of the people who fit the shoes-very patient and appear very caring that one receives the correct shoe and fit
The associate took the time to re-fit me, just to make sure that I was still in the proper shoe. I was, and then he ordered a different color for me, no problem, no extra charge.
friendly,knowledgable staff
Mason was awesome! He was incredibly knowledgeable and made this beginner feel very comfortable. I really appreciated that I was told prices up front and shown shoes in all price ranges and explained the differences between them so I could make an educated choice. I can't wait to come back.
Customer Service was excellent.
Took time to fit my foot correctly and made recommendations on the type of shoe I was seeking.
specific to my needs. Great personal service.
I like that you make sure the shoes are a good fit.
The customer service was amazing! Seemed to be knowledgable in what was good for my feet. Taught me stretches & I am anxious to get better. ;)