Customer Testimonials
The personalized attention and NOT being rushed in any way was great. Don't know how it would have felt waiting, though, had there not been a sales associate available right away.
knowledge of sales person and concern for the customer. Also, refund or exchange of not satisfied
I was impressed with the young lady who helped me pick out the correct fit. She was very knowledgable about the products.
I love how the employees at Fleet Feet are very knowledgeable all around about fitness, running, and the shoes! I love coming back to FF, this is my 3rd pair of shoes I've bought there and I will continue to come back. Employees are so helpful and very kind - I've yet to come across someone who is rude. I've also shopped at the FF in St Charles and have received the same experience. And I really appreciate that, good customer service is sometimes hard to come by. I will continue to keep recommending FF to all of my friends and family. I'm thinking about bringing my mom by for mothers day as well. THANK YOU FLEET FEET, YOU GUYS ARE AWESOME!!!!!!! :o)
The staff are friendly and knowledgable about products and services. I love my new clothes and Matt is happy with his shoes.
Pam was great patient took time to get me set up I didn't feel rushed or pressured
That it is all data driven, not based on what is the cool color our style. And very helpful sales personnel
I felt like the staff was trained very well, educated & friendly
The service is amazing. I have used Fleet Feet for many years. I recommend them to anyone that complains of feet problems. I have been to Sports Authority, Dicks and other sporting good stores. They don't have near the education/service Fleet Feet has. For the first time I took my shoes back to Fleet Feet and was met with graciousness and great customer service. I am very thankful for the Fleet Feet commitment.
Both are awesome!
Variety of quality products, knowledgeable staff that takes the time to find out what the customers needs are-long distance runner? walker? upcoming events?
I like the knowledge which is provided by the staff, as well as the range of products offered.
I like the time they took with me to fit me properly. It has made my running so much better. At no time did I feel rushed,it was 'YOUR NOT LEAVING TILL YOU HAPPY. I will not go anywher else . Thankyou
Tessa was very professional about her job. She made sure that I felt comfortable.
Very attentive service. Employees assess my needs and assist in selection, but allow me the final decision. Also, employees show great knowledge of the differences between products which is very helpful.
All the employees know about shoes & about the fit
Jan did a great job on finding me the coorect shoe for my treadmill workouts.
Professional service. Informative but not harrasing.
Excellent, knowledgeable staff, quick service.
Tim was great! We felt like he really understood our needs, and in the end, we received an exceptional product!
Laura spent time talking to my friend and I to determine just what we needed in a running shoe. I would recommend any runner I know to get fitted there.
I love that you are able to look at bare feet and determine what type of support a customer needs.
Employee took a lot of time and gave custom service. Great service.
The wait time at the store was a little long. But then, I think I probably came at a busy time of the year. The weather was nice and spring was in the air.
The service was great. The woman helping me was nice.
Its what they know how comfortable you should feel like in shoes
I love the shoes I bought there over a year ago and came back to get a new pair. My doctor recommended you for shoe inserts last year, and that's why I came the first time. Your staff is excellent!
very personal and the employees seam to enjoy their job too.
Fully stocked store!
You were able to find the perfect running shoe for me. I would have just been guessing if I'd gone to another store...