Responsive, be it in person (front desk), email (admin) and during class (corrections, detailed attention to each student). This responsiveness creates a welcoming, caring environment.
Also, options offered in class to ensure each student can benefit fully while staying at/not exceeding their own edge.
The Studio is always clean, bright and inviting! The instructors are patient, friendly and very good with all levels of Pilates students. The entire team, students included, are amazing!
Everything. Great workouts. Motivational. The fact that it is not just a studio but offers other therapies. My only problem is the lighting but that is because of my eyes.