The people of Service Master were veryful in telling us what to do, taking action and providing great feedback. This is important to us because we are not at the location where the damage occured. They provided pictures and suggestions which made this accident easier for us to deal with. I am so pleased that they are on "our side". Thank you for being there.
Carlos ViguerĂas was the lead technician on the job at my house. It was not a fun mitigation.
He was so kind and helpful.
Thank you for sending me the best person you possible could have sent.
Linda
The guys were thorough with their tasks and cleaned up after they were done. They were all respectful of my property and enjoyable to be around. Always told me when they would be showing up. Brian S. Was extremely helpful in answering my questions, giving me recommendations on who to contact about Sheet rock and wall texturing. I just felt like he in particular went above and beyond.
What an amazing crew of people you have working for you. Marcos as team lead was exceptional, immediately give that man a raise, he is a great asset for your company, professional and a great communicative leader! When something as stressful as a flood occurs, tensions can be high as you can imagine and Marcos, Elmer, Brayan, and Shelley were SUPERB in their attention to detail. I can not state emphatically enough how awesome they were. It is pretty unique for me to take the time to write a survey after paying for a service, but I felt utterly compelled to take the time to say well done, you have amazing advocates for your brand. I would do whatever it takes to keep those four happily employed! Kudos Kudos Kudos and many thanks! Marcos was exceptional.