52 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Things are placed back where they were found. Desks are clean, trash is emptied.
Professional, responsible, well maintained equipment, efficient and friendly personnel
If there are issues they get addressed.
Consistently quality results, year after year, while holding the price within reason.
Affordable and dependable
The janitorial crew Mr. Jesus Martinez has assigned to our facility are all very professional, efficient and courteous.
One stop shop. Nancy King and her team are responsive and focused on excellence. We sincerely appreciate the service they provide and the clean environment we enjoy daily.
Thank you.
We seem to struggle to find a way to get the floor clean. At first blush it appears clean, but when I am sitting at my desk and look out across the floor (the morning after it has been cleaned), it looks like dirty water has just been "swished" all over leaving a film across the entire floor. I am not sure what the answer is. Also, edges and corners of the floor are getting a build up of dirt and grime. When I have asked for the upholstered chairs to be vacuumed, they are still dusty on the back corners of the seat cushion. Thank you.
Our cleaning crew has surprised us by doing little extra cleaning jobs that are not included in our contract. We appreciate everything they do for us.
It get's done!!!
The personal detail given to the job and the excellent customer service! Don & Kara do an extrordinary job and go above and beyond our expectations! I wouldn't hesitate to refer their services!!!
Great communication and very responsive to requests. Services are consistent.
Attention to detail.
I have been very satisfied with the service, the pleasant attitudes by all the staff as well as the boss. When we need to adjust a scheduled service they have been extremely gracious and willing to go the extra step to help us out. They strive to do an excellent job! We are very satisfied with the service.
First name removed P.
current cleaning crew is doing a great job.
The the staff is reliable and the job is always done right. We have had several emergency cleaning situations and Servicemaster has always been on the spot to help us out.
Professional yet personal feel. I know I am working with a large, trusted name, yet I have an immediate point of contact who knows me and my location when/if there is something I need.
You are always here doing what is needed.
You go above and beyond what is asked for.
Your staff are friendly and are part of our staff team.
Great job!
prompt, efficient communication.
The cleaning crew in my offices and Karney Dunah.
The ability to talk directly with the owner should I have a problem. And the staff does a great job as for as my experience with ServiceMaster is concerned.
Manny your service tech is the best I have evere seen in over 30-yeasr in industry
with employees like him your company reputation is #-1
Committed staff, willing to go above and beyond
good management
Personal/Professional service and responsiveness. The best service provider ever!
General lack of pride in workmanship
Their service has been outstanding. They call in periodically to make sure everything is ok with their service. Everything has been great, but I am positive that if we ever did have something that needed attention, they would be out immediately to rectify the situation.
Reasonable costs, friendly staff, services are done in a timely matter and gets the job done. Joe and his staff (Adam) have done an outstanding job and great with follow ups.
Friendly Staff and great response from the office when needed. I can always count on getting extra work scheduled in a timely mannyer.
If a problem arises, a quick phone call corrects it. I really appreciate that.
Rosie does a good job for our company. She comes in in the evening and the cleaning is done by the time we get back in the morning.
No complaints.