ServiceMaster Clean
3839 Forest Hill Irene Rd
Memphis
TN 38125
United States

Average rating: 7.6 out of 10 based on 20 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2012 — Rated 8 out of 10 by V.C. ServiceMaster Professional Cleaning
What could we do to improve?

It would be nice if there was a back up system to have others come and clean when the regular staff can't make it.

Report a concern   May 21, 2012 — Rated 0 out of 10 by D.D. ServiceMaster By Custom Cleaners
How did we disappoint you and what can we do to make things right?

The cleaning standards of the employees that we have had cleaning for us are disappointing. We have been in contact with our local ServiceMaster office, and they have had to make numerous trips out here to document the results of the cleaning. If our office was not obligated by a national contract to utilize ServiceMasters services, we would have found another vendor for cleaning services long ago. I'll say that in the last month or so, it has improved incrementally. It's now a young man handling the cleaning here, and he does a better job (which is to say that it is now mediocre) but his standards are still quite different from our own.

Report a concern   May 21, 2012 — Rated 10 out of 10 by D.H. Jasmine Mousseau
What do you like about our cleaning services?

Friendly service personell and attention to detail. All service items covered under contract are completed timely and at the highest quality. No complaints whatsoever.

Report a concern   May 21, 2012 — Rated 10 out of 10 by R.F. Jasmine Mousseau
What do you like about our cleaning services?

Very professional, frendly, hard working company. If there is a problem, they take care of it.

Report a concern   May 21, 2012 — Rated 10 out of 10 by D.A. Jasmine Mousseau
What do you like about our cleaning services?

Bob is reliable and very, very nice. We feel secure with him in our office.

Report a concern   May 21, 2012 — Rated 10 out of 10 by J.K. Fort Defiance ServiceMaster
What do you like about our cleaning services?

When we have an issue Brandon and his staff are always very responsive and helpful.

Report a concern   May 21, 2012 — Rated 8 out of 10 by B.D. Fort Defiance ServiceMaster
What could we do to improve?

At my home , do more dusting than you do.

Report a concern   May 21, 2012 — Rated 10 out of 10 by M.K. ServiceMaster Of Westport
What do you like about our cleaning services?

Servicemaster is always there when I need them. all work is done in a timely and professional manner

Report a concern   May 21, 2012 — Rated 7 out of 10 by J.F. ServiceMaster Of Westport
What could we do to improve?

Improved communication when there is a change of cleaning personel.

Report a concern   May 21, 2012 — Rated 9 out of 10 by C.H. ServiceMaster Facilities Maintenance
What do you like about our cleaning services?

The team I work with is about the business and always striving to keep the DC and front offices clean.

Report a concern   May 21, 2012 — Rated 9 out of 10 by K.W. ServiceMaster Superb Cleaning
What do you like about our cleaning services?

Service Master is very easy to work with and provides great service at a competetive price. In short, Service Master delivers what they promise.

Report a concern   May 21, 2012 — Rated 10 out of 10 by R.J.U. ServiceMaster Professional Services
What do you like about our cleaning services?

Cleaning is very thorough and price is reasonable.

Report a concern   May 21, 2012 — Rated 8 out of 10 by A.U. ServiceMaster Professional Building Maintenance
What could we do to improve?

CALL BACKS ON THE PHONE. LIST THE DATE ON THE INVOICE WHEN MATERIALS ARE DELLIVERED. LEAVE A COPY OF A DELIVERY TICKET WHEN SUPPLIES ARE DELIVERED AND WHAT IS ELIVERED.

Report a concern   May 21, 2012 — Rated 10 out of 10 by R.S. ServiceMaster Professional Contract Cleaning Services
What do you like about our cleaning services?

Excellent

Report a concern   May 19, 2012 — Rated 8 out of 10 by L.B. ServiceMaster of Wake County
What could we do to improve?

sometimes the vacuuming isn't as thorough as we would like

Report a concern   May 18, 2012 — Rated 10 out of 10 by R.R. ServiceMaster Superb Cleaning
What do you like about our cleaning services?

Price, Promptness and a great job.

Report a concern   May 18, 2012 — Rated 9 out of 10 by J.G. ServiceMaster Superb Cleaning
What do you like about our cleaning services?

Consitantly cleaned the same way at high level.

Report a concern   May 18, 2012 — Rated 6 out of 10 by T.H. ServiceMaster
How did we disappoint you and what can we do to make things right?

Cleaning could be better. There are some things that we request to be done that are done once, but not again unless we request again, such as cleaning the sink or the inside of the microwave. However you are very reliable and professional.

Report a concern   May 18, 2012 — Rated 10 out of 10 by T.B. ServiceMaster Of Fort Collins
What do you like about our cleaning services?

Very professional; always looks great.

Report a concern   May 18, 2012 — Rated 8 out of 10 by D.L. ServiceMaster A-1 Cleaning Service
What could we do to improve?

Have checklists to ensure all tasks are completed according to the service contract and make the signed off checklists available for the customer to review.

Report a concern   May 18, 2012 — Rated 3 out of 10 by N.B. ServiceMaster Building Maintenance
How did we disappoint you and what can we do to make things right?

It seems as though, there are so many things missed...bathroom floors not scrubbed, blinds not wiped down, garbages not emptied, shredders the same...some weeks are good, some are not. The latest person in has done much better, but no consistancy.

Report a concern   May 18, 2012 — Rated 10 out of 10 by B.L. ServiceMaster Of Chatham and ServiceMaster of Windsor
What do you like about our cleaning services?

Cleaning service is professional, efficient and works with our company to ensure maximum satisfaction.

Report a concern   May 18, 2012 — Rated 10 out of 10 by N.D. ServiceMaster A-1 Cleaning Service
What do you like about our cleaning services?

Very quick addressing issues, friendly staff and always accommodating.

Report a concern   May 18, 2012 — Rated 7 out of 10 by K.S. ServiceMaster Professional Contract Cleaning Services
What could we do to improve?

keep your good employees. our facility has had a number of good employees that do great work, but move on to other employment due to low wages, etc.

This affects your continueity of providing good service.

Report a concern   May 17, 2012 — Rated 10 out of 10 by D.W. ServiceMaster Building Maintenance Group
What do you like about our cleaning services?

You always respond when needed.

Report a concern   May 17, 2012 — Rated 8 out of 10 by T.E. ServiceMaster Professional Contract Cleaning Services
What could we do to improve?

Much improved service than before, but no follow up on issues.

Report a concern   May 17, 2012 — Rated 8 out of 10 by B.S. ServiceMaster Building Maintenance
What could we do to improve?

More detail to dusting. They don't get everything.

Report a concern   May 17, 2012 — Rated 10 out of 10 by L.P.R. ServiceMaster Facility Maintenance
What do you like about our cleaning services?

Employees are committed to doing a good job and responsive to feed back. Work is inspected routinely and adjustments are made accordingly. Employees are always friendly, professional and eager to please.

Report a concern   May 17, 2012 — Rated 10 out of 10 by J.S. ServiceMaster By Retka
What do you like about our cleaning services?

on time, friendly associates, and the cleaning is great!!!!

Report a concern   May 17, 2012 — Rated 10 out of 10 by F.T. ServiceMaster Building Maintenance
What do you like about our cleaning services?

Everyone is so nice and the church looks good when the cleaners are finished. I like the fact that ServiceMaster purchases the items we need, such as TP, paper towels, hand soap, etc. and that we don't have to buy cleaning products either.


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