based on 247 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Better communication
ServiceMaster is always willing to work with us for cleaning services as our events occur. This has especially been helpful and much appreciated during the covid pandemic. We can always count on them!
Thorough follow through on requests and friendly staff!
Excellent service and response time. Still working on getting the staff to install the toilet paper rolls - 2nd floor rolls off the top - basement rolls off the bottom
ServiceMaster does a great job of cleaning our offices, and its staff and management are very responsive if we ever have an issue.
Great work, friendly staff.
The staff is very friendly!!
Servicemaster has serviced the Defiance Clinic for many years. They are hard workers and they are dependable! Thanks Servicemaster!
I really appreciate being able to contact someone quickly and the expediate service that you provide. Thank you!
Mindy does a great job cleaning the infusion center and is always pleasant when she is here.
Very responsive when we have a particular need.
best cleaning lady I have ever had
Deb always cleans our business up great, she cares about how it looks too.
Wes Moats
Tiffany recommended for the Northtowne Branch of the State Bank to have our bathroom floors stripped and refinished, this was the best thing that we could have done! Our floors look brand new and they really looked terrible!!! Yea Tiffany!! Thank you for your service!!
So glad to get Margi back she always goes above what is ask of her.
Everything always looks great, we couldn't be happier!
Unfortunately, the gentleman who's been cleaning our store seems to be having to some difficulty.
Every staff member we have worked with is always punctual, courteous and thorough when working in our business. Could not ask for better! Thank you!
The Service Master staff is respectful and courteous. Our cleaning person, Steph, is a pleasure to work with. She keeps me informed of supply needs, and she notifies me of anything out of the ordinary and asks for direction if needed. If I have a request that is off cycle/schedule, she doesn't hesitate to accommodate. She does a good job of keeping our facility clean.
Very thorough and great!
Our cleaner, Ruth, has great attention to detail and does a phenomenal job. Tiffany, Jeremy, and Alicia are all great at checking in with us to make sure cleaning services are going well and to see how things can be improved. If there is ever an issue with our cleaning or with the floor care servies, they are quick to fix the problem.
everyone is great and super friendly
Customer Service is easy to work with.
Friendly and efficient staff.
We continue to have issues with paper not being restocked, toilets being cleaned. I put trash in a barrel and it was still there a month later.
Reliability and availability for scheduling services
I always enjoy working with Cleveland and his staff. They do a wonderful job.
Dependable and you address issues immediately!!
Great company with honest and hard working employees
Friendly and efficient.