Sam Kim

Average rating: 9.0 out of 10 based on 276 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2015 — Rated 8 out of 10 by F.S. Sylvan of Kahala
What could we do to improve?

Have tutors wear name tags so children know who 2 go too 4 lesson.

Report a concern   May 30, 2015 — Rated 10 out of 10 by C.Y. Sylvan of Kahala
What do you like about our services?

The teachers and staff motivate my daughter to learn and enjoy learning. They make learning fun and exciting. Thanks Sylvan Kahala!

Report a concern   May 30, 2015 — Rated 10 out of 10 by A.U. Sylvan of Kahala
What do you like about our services?

Our son enjoys working with the tutors, he show more understanding in the math and reading material he is given. He started at the end of the school year, and the reinforcement has helped him gain confidence in asking for help on both subjects and end the year on a higher note. We are very happy with SYLVAN, we should have inquired sooner!

Report a concern   May 26, 2015 — Rated 10 out of 10 by Annette Ahuna Sylvan of Kahala
What do you like about our services?

Very flexible in what I want them to teach my child.

Report a concern   April 22, 2015 — Rated 9 out of 10 by L.M.W. Sylvan of Kahala
What do you like about our services?

It is very friendly

Report a concern   March 22, 2015 — Rated 10 out of 10 by Anita Febbo Sylvan of Kahala
What do you like about our services?

Everyone has been very helpful and full of information. So very accommodating to timing and needs for my teenager preparing for her SAT and ACT.

Report a concern   March 17, 2015 — Rated 10 out of 10 by Tricia Crabbe Sylvan of Kahala
What do you like about our services?

I like it because of the teachers. They are very nice.

Report a concern   March 17, 2015 — Rated 9 out of 10 by A.A. Sylvan of Kahala
What do you like about our services?

I like that they offer a variety of classes and the people are friendly.

Report a concern   March 4, 2015 — Rated 9 out of 10 by S.E.M. Sylvan of Kahala
What do you like about our services?

Follow up is good.

Report a concern   January 6, 2015 — Rated 10 out of 10 by D.C. Sylvan of Kahala
What do you like about our services?

Professional and courteous. Friendly, caring, and knowledgeable tutors that met our needs.

Report a concern   December 18, 2014 — Rated 10 out of 10 by Eva Torres Sylvan of Kahala
What do you like about our services?

My granddaughter loves going to her Sylvan classes. The atmosphere lends her a comfortable, supportive environment. All of you have played a very important part of her growing confidence in her academics. This has manifested into her school and home environments!! Thank you for your support and encouragement. It has made a big difference for Hiwauli.

Report a concern   November 29, 2014 — Rated 10 out of 10 by Hyacinth Lai Sylvan of Kahala
What do you like about our services?

Good service.

Report a concern   November 21, 2014 — Rated 8 out of 10 by C.T. Sylvan of Kahala
What could we do to improve?

I think I would like it if I could communicate through email on how my child is doing and the things she is learning. Maybe every other week would be nice. Just an update or anything pertinent. I do ask her and she tells me, but it's vague. She does enjoy and look forward to going to Sylvan and the Toy's and rewards are a great motivator.

Report a concern   October 17, 2014 — Rated 10 out of 10 by Eva Torres Sylvan of Kahala
What do you like about our services?

My granddaughter feels very comfortable going to Sylvan and actually looks forward to her time there. The teachers are friendly and accommodating. She has gained much that she has already applied to her school work. Mahalo for all that you do!

Report a concern   October 16, 2014 — Rated 5 out of 10 by E.W. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

my granddaughter does not seem to be progressing

Report a concern   October 14, 2014 — Rated 9 out of 10 by J.S. Sylvan of Kahala
What do you like about our services?

One on one help for my child, in 3 in a group sessions were effective.

Report a concern   September 28, 2014 — Rated 10 out of 10 by A.K. Sylvan of Kahala
What do you like about our services?

My son is very happy going there, which is a huge plus. The teachers at his school sees improvement which I'm very happy about.

Report a concern   September 11, 2014 — Rated 8 out of 10 by R.K. Sylvan of Kahala
What could we do to improve?

In regards to summer programs it would be nice if information could be given much earlier, same time or before schools. I know there is a parent meeting after so many classes, which I can't remember how many. It would be nice to have reminders. About SSAT, I remember that my son did a couple of practices but the person did not explain how much he had to do per section to have a hire score. We only knew after when I met with Joe. So it would be good to tell these tips to the person who is going to take the test.

Report a concern   August 22, 2014 — Rated 9 out of 10 by E.W. Sylvan of Kahala
What do you like about our services?

Our kids seem to be motivated and enjoy their experiences.

Report a concern   July 31, 2014 — Rated 10 out of 10 by M.H. Sylvan of Kahala
What do you like about our services?

I love the fact that the teaching is tailored to the needs of the child. The personal rapport with the instructors is invaluable. My son felt he was important, and they heard everything he had to say.

Report a concern   July 29, 2014 — Rated 9 out of 10 by M.T. Sylvan of Kahala
What do you like about our services?

Personal customized attention per child. friendly helpful staff.

Report a concern   July 7, 2014 — Rated 9 out of 10 by S.U. Sylvan of Kahala
What do you like about our services?

Our daughter likes going to Sylvan and tutorial sessions have been helpful. We like the positive atmosphere and flexibility in session times.

NOTE: Phonecalls to Sylvan (Kahala) often go into voicemail. Would be good to have someone available for most calls.

Report a concern   July 7, 2014 — Rated 9 out of 10 by D.C. Sylvan of Kahala
What do you like about our services?

The ease in which our appointment and services were rendered. Not to mention the Harvard credentials on the wall. Nice!!

Report a concern   June 5, 2014 — Rated 9 out of 10 by S.T. Sylvan of Kahala
What do you like about our services?

I appreciate the flexibility that Sylvan offers in terms of scheduling our sessions.
The staff at Kahala is very accommodating and personable.
My kids have said that they are feeling more confident about their math skills, which is a huge improvement!

Report a concern   May 15, 2014 — Rated 8 out of 10 by R.A. Sylvan of Kahala
What could we do to improve?

Progress reports at regular intervals would be great!

Report a concern   May 13, 2014 — Rated 9 out of 10 by D.A. Sylvan of Kahala
What do you like about our services?

flexible for time changes-teen friendly to accommodate changes due to activities; flexible for subjects-help with math homework due to upcoming exams, then back to agreed oubject. Staff really understands kids and fosters confidence and affirmation.

Report a concern   May 13, 2014 — Rated 7 out of 10 by P.N. Sylvan of Kahala
What could we do to improve?

Would like to hear from the instructor on how my son did. Even for a minute, it would be nice to hear if he paid attention, needs to practice on something, moved on to the next step, etc....

Report a concern   May 1, 2014 — Rated 10 out of 10 by E.C. Sylvan of Kahala
What do you like about our services?

Good teachers

flexibility of hours

nice staff

Report a concern   April 7, 2014 — Rated 10 out of 10 by Hyacinth Lai Sylvan of Kahala
What do you like about our services?

Flexibility. Caring attitude.

Report a concern   April 3, 2014 — Rated 10 out of 10 by B.D.C. Sylvan of Kahala
What do you like about our services?

My kids feel very comfortable with the staff at Sylvan, they are very friendly and recently my daughter Isabel told me she had a really informative session to help her to prepare for her Biology test with Matt. She did pass the test. Thanks,
Name removed Rodriguez


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