The cookies were great and I love the way you kept me informed on the delivery.
I have never seen or tasted the product, but the customer service was excellent! I placed an order to be delivered to someone. Had several issues arise and had to call the company 3 different times to make changes including changing the delivery address at the last minute. They were able to make every change! The order was successfully delivered where it needed to go and the person who received it absolutely LOVED it!
I love all the different designs and decorating. The ease of which to order and how fast it shipped. My coworkers and I took up money to get a basket for another coworker's small child who is very sick. It made his day. Thank you
It was beautiful and the taste great.
Ease of ordering; precise delivery
I know the cookies taste good . They are very cute looking
Look darling, taste delicious, and a unique gift appreciated by all who receive them.
The service and how beautiful and fresh the cookies are.
Quick service. Good products.
Size, taste, various cut-outs. Disappointed when the Panama City, FL location closed.
Very festive -something to celebrate any occasion. And these are the BEST sugar cookies I've ever had.
The products look exactly what you ordered. The products also taste really good.
The lady who took my extremely specific order was patient, thorough and very friendly.
The cookies are always just like they are shown
The representative who helped me was very nice and the person we sent the cookies to was pleased with her gift. She sent us a picture of the basket and it was exactly what we had wanted. Thanks! We'll use your company again and refer others.
My favorite time to order cookies is for someone not local so the cookies come wrapped to keep extra fresh. Love ordering when I know they are coming from Plano, TX. They always arrive in the best condition and freshness from there. I am sorry that I can't pick that as my "go to" order location. The cookies don't stay as fresh when they are not individually wrapped - I have placed several orders and do notice a difference when I have been to the house they were delivered to.
First name removed
I don't know much about your products, I am a first time customer. There is not a store location where I needed the delivery made, and it ended up costing me almost as much to have it delivered as what the actual product cost. I didn't get to see the actual product, or taste it, but I do know that the Birthday girl was pretty excited, and I suppose that's really all that matters.
The cookies are beautiful and well protected for freshness and shipping. The representatives were friendly and helpful. I did have a problem with tracking the shipment because the tracking number changed and I wasn't notified. I had to call customer service to see why the shipment was not progressing. Also, I purchased the "Over the Hill" arrangement for my 40 year old son, and they had the incorrect birth year for the RIP cookie.