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Customer Testimonials
Arrived on time. Recipient said that they were very good and large cookies
They personally listen to your ideas and work to
Create them into those cookie dreams.
Cookies by Design did my bouquets for Mamma Mia;All Together Now and Sound of Music plus other special bouquets for family and friends.
Go with C by D Plymouth anytime.
Thank you Plymouth’
I gave out my Sound of Music bouquets and the individual decorated Sound of Music cookies after our last performance Sunday . They all loved them. Thank you again.., until the next time.
The delivery person called before they left to deliver the cookies because he had a question on the address (i.e., Circle or Drive) and I confirmed with him. I appreciated that very much! My Dad Loved the cookies!
The order was processed and delivered quickly, even being a holiday, and the recipient raves about how fresh and delicious the cookies were.
Service went above and beyond to make sure we had our cakes when we needed them, and even did a custom design by request.
The customer service rep was very professional, helpful and pleasant. She offered creative ideas to fit the needs of my order. The cookies and packaging/presentation turned out beautiful!
Dad loved the cookies. They were hand delivered the Saturday before Father’s Day. Great job!
Cookies by Design is the best!
Easy website to navigate and order was delivered on time. Recipient is enjoying the cookies!
I placed an order very last minute, but my cookies were finished in just a few hours! They looked and tasted absolutely amazing!
In the past have had trouble when ordering something to be delivered because of same address number. I have ordered from Cookies by Design on Brookfield several times now and never had that problem. Their deliveries are always on time and the cookies are fabulous and so very fresh and tasty. Trust me, will keep ordering from this store! It is one of my father’s favorites :-) Thank you Brookfield store! You are the best!
Loved that I got a call from delivery driver telling me that the items where delivered and exactly who he left them with ( my fathers building has a door man ) so the fact that the delivery driver got a name and let me know who it was , was fantastic
The cookies coming out of Pleasanton are soft and fresh. The owner is nice and accommodating.
I had a lot of problems logging in to order online. I called the number and the employe was so very helpful, kind, and friendly. Even called me the next day to see if I wanted to send a message with my order, which I had forgotten to do the day before. So glad she did!! Glad you guys are always there when I need you!!
The cookies turned out great! Packaged nicely and tasted delicious! Thank you!
Cookies arrived on time and they are delicious!
The bouquet was beautiful and the cookies were soft.
We had an excellent experience from start to finish. Many thanks to Lisa and the team for exceeding our expectations. The recipient was THRILLED and was so impressed by the truck cookies - great job and thank you so much!
Easy to order and the cookies were delivered on time and in a nice bouquet!
First off, very professional, always available to communicate information on the order. Second, their creative ability and execution is terrific. I have used this Bakery both professionally and personally and have referred them to many people so far.
Cookie cake was delicious and delivered on time. Thank you!
Adorable cookies, great idea for self decorating! Delivered on time. Thank you!
Amazing cookie bouquet delivered to my son for Father’s Day. Have been a fan of cookies By Design for over 20 years. It’s nice to know the same high standards of customer service are the same all over the country…and the quality of the product is consistent.
Your associate I spoke to was friendly and had a great sense of humor when I called to change a contact number for delivery.
I ordered thru the website with ease but next time I need to send cookies to my far away family, I will be calling them directly. Kudos and many thanks for the yummy cookies
Debbie is amazing! I love going to Cookies By Design in Glenview to place my special orders for graduations, First Communions etc. Debbie is always so friendly and helpful. I just had a huge order of 80 cookies for a graduation party and they were perfect. Thanks!
The cookies arrived on the date requested for Father’s Day. My husband, the recipient of the cookies, loved them and shared them with his co-workers. I have used Cookies by Design before for thank you gifts and we have been pleased every time.
One iced cookie was a bit smeared, but it didn’t make the cookie taste any less tasty. :).
Easy ordering.
Ordering was easy and the items were ready when I went tp pick them up even tho I needed 3 more pieces that had them
They were delivered fast and looked perfect!
Delivered when requested!
Lots of cute cookie bouquet choices for all types of celebrations. Pleasant, helpful phone interaction when I contacted them for info. Same-day delivery option. Delivered when promised (though the deliverer didn't ring the doorbell, so we didn't know it had been set on the porch on a hot day, with the potential of melting icing or a chipmunk invasion--it turned out just fine, but just something to consider). Overall good results. Cookies taste good. I would purchase from them again.