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Customer Testimonials
Uniqueness
The cookies and frosting are delicious!! By far the best around. My family loves it when they get a Cookies By Design bokay!!
Cookies are delicious, arrangements are beautiful & service is great. Very easy to order online.
The idea how sweet it is.
Easy online ordering
Good product
The cookies are tasty and the gift was delivered with special consideration. I had requested delivery on a day when Charlotte was expecting an ice storm and the cookies were sent out (with my OK) a day early to ensure my granddaughter received them for her birthday.
That was an extra professional touch.
ordered the bouquet for my nephew and it was delivered as promised!
It's unique, the cookies are my absolute favorite.
I ordered them for my son and his family as congratulations on their new family addition, and they said they really enjoyed them and said it was one of the best cookies they ever ate.
Grandaughters lolved the cookie, phone call to order was excellent, delivery as promised, I'll be back!
Great product, designs, and flavor. My customers love receiving your cookies!
The cookies are SOOOO good. I've been a customer for several years and have sent cookie bouquets to friends and relatives for any and all occasions. They are always a hit.
How fresh the produce is and great presentation!
Beautiful AND delicious cookie bouquets! I just love them. They make me happy just looking at them! I love sending them to people.
Can order anywhere and have it delivered anywhere unbroken on time exactly as desired. Thank you so much!!
First - customer service over phone was great! Very helpful!
I especially liked that the cookies were hand-delivered rather than shipped via UPS or Fed Ex; I actually chose to order from Cookies by Design based on this.
They're a special and unique way to celebrate someone. And they're tasty too!
reliable delivery of a very delicious product!
something different to send
Great customer service.
Pricing is great and super fast delivery! I will be using them to take care of all my real estate clients!
I live Texas and decided the day of my brothers birthday I wanted to send him a basket of cookies. I looked online and found Cookies by Design and decided to give them a call to see if there was any possible way they could help me out on such short notice. The gentleman that answered the phone was extremely nice and told me they would be able to help me out. Within a couple of hours I received a message from my brother thanking me for the basket of cookies. I spoke with my brother a few days later and he said they were ftrsh and delicious. I couldn't have been more pleased with the service. I will recommend Cookies By Design to all my friends and family.
Looked awesome
My daughter loves the cookies and they are always delivered on time.
You allow me to personalize the cookies and choose from different bouquets to make a truly unique and personal bouquet.
I tried to get the promo code I received in an email to place an order online. It didn't work, no matter what I attempted to order even though it met the criteria. I called the toll-free number and ended up getting the Urbandale store. The person who helped me was so wonderful! He gave me other codes to try and none of them worked. He then just gave me the 10% off I was trying to get. SO the website is not good. The old fashioned customer service is great!
Excellent customer service, friendly and extremely helpful
The bouquet was beautiful. My cousin that I sent the bouquet to said the c
I love sending your cookie bouquets to my husband at work, to my parents, to my brother-in-law who recently had surgery, etc. They are unique, gorgeous, and YUMMY too!!! They've always been perfect - we are 100% satisfied & impressed!!