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Customer Testimonials
My experience with Cookies by Design was awesome! Juan went out of his way to make sure our branded cookie order went out the door without a hitch! We will definitely order from them again!
Ordered and delivered my cookie cake on the same day at 5pm. Went out of their way to provide amazing services and a delicious product. Thank you!
Easy to order and great delivery
Easy to order. Great on time delivery!
I've always loved these cookies, so happy you haven't made them smaller like every other company out there. Very nicely decorated, staff is very pleasant to work with. I apprecitate the phone call inquiring when I would like to pick the bouquet up
Customer service was friendly and helpful. The cookie bouquet was beautiful and very much adored by the recipient. Delivery person was as friendly as phone contact. Overall a great experience!
The cookies were delivered on time and in perfect condition.
Mouth watering cookies delivered with care!
Lorena from Exton Cookies was wonderful, enthusiastic and responsive. Our custom cookies were perfect…delicious, well packaged.
Very accommodating and helpful
I am very happy with the service I received. I was actually looking for a local delivery to Louisville but could not find one. The young lady I spoke with assured me that if the people at the memory care facility opened the package, the cookies would look like the picture and would appear as a local delivery. The shipment was on time and delivered as requested. My friend was delighted and loved the cookies. I very much appreciated the helpfulness of the Cookies By Design staff. I'm sorry I cannot remember the young lady's name.
Grandkids said they were delicious!
Cookies turned out sooooo good and drew so much attention to the party!
Excellent service! Delicious cookies! Perfect gift!
Thank you!
My daughter’s friend ( who broke her femur and had surgery) LOVED the basket of cookies. It really brought up her spirits!!! ❤️
They confirmed my order the day before, which I appreciated. They did a beautiful job and the cookies were delicious!
I have ordered several times for cookie deliveries to relatives in Minnesota, always from the Cookies by Design, Plymouth location. The quality and presentation of the cookies has always been exceptional. The one time I had an issue with hand delivery, the store quickly contacted me to work out alternative arrangements.
I will be a repeat customer for the foreseeable future.
feels like family and helped me graciously when I got myself in a bind
Helpful staff, delicious cookies!!
Prompt service and reliable delivery
fast delivery
The customer service was great. I placed an order for delivery over the weekend to a hospital. The patient was released prior to the delivery. I called the location and they were able to reroute the cookies to the home. It was greatly appreciated.
Very cute cooked in a timely fashion
Delicious cookies that are always beautifully decorated.
Thank you for the great service!!
Easy to place order and presentation was great!
Highly recommend. Excellent customer service and beautiful cookie basket.
I made a mistake on delivery date, it was an Easter gift for my grandaughter. Linda called me to reconfirm the date because the date I filled in was the week after Easter. She saved the day with that follow-up call. My granddaughter had her Easter basket for Easter. Thank you for caring about your customers and cookies were GREAT.
The cookies were much appreciated by the receiver. I appreciated the attention to detail and getting a phone call to let me know they had been delivered.
THANK YOU!
Beautiful cookies! Very personable and helpful store owner Lauretta! On time delivery and email to advise me. Thank You. I love dealing with the kind manager of the Exton Cookies by Design!