107 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly professional service. I can rely on Dogtopia even if I give them short notice to bring my dog in for daycare, boarding or bath. I have peace of mind knowing my pet will be well taken care of.
Trustworthy, knowledgeable, and enthusiastic staff who are sure to engage every dog during their stay (so they don’t just stand around on the edge of the group). Quick and easy pickup/dropoff.
Rita the groomer listened carefully to my requests and my dog has never looked so good!
The staff cares for our dog like we care for her.
Very little stimulation for the dogs .. All they did was walk around with one set of steps set up. Only one person who looked bored and uninterested in watching all these dogs! I thought there would have been some type of playing, like ball throwing or something so these dogs were stimulated! They looked like a bunch of wandering sheeps mostly following the person or hanging near the door. Not what I expected
I like that you keep the dogs active
Staff are always engaged and my dod Thelma is very happy to visit. Facilities are very clean and since I have to drop off early facility always opens on time. My only recommendation is that I use mostly half days and would like for you to add discounted half day passes or subscriptions.
My medium sized dog is usually anxious around bigger dogs and warms up to them slowly. They accommodated his unique behavior by keeping him in the smaller-size dogs room. When they were sure my pet's confidence was solid, they slowly introduced him to bigger dogs and he quickly warmed up to them. Soon he made friends and started playing with them. He is definitely more tired than he used to be.
Safe, kind and responsible care of our dog. Great feedback on how he is doing during boarding
I love this place! My Sasha always looks and smells so good when I pick her up. I was tied up at work and they took care of her for an additional 2 hours with no hassle and no extra charge.
During our meet and greet I appreciated that it was neat, clean, smelled good and there was structure. Nap time. Lunch time. Play time. Etc. This was impressive.
Winston will be starting his doggy daycare fun next week! Prom pictures are on the agenda I see! Hoe exciting!! 😀
Thank you so much!!! 💓
Friendly, clean, efficient, welcoming! My dogs are well cared for while they are with you. They can’t wait to get in the door for play time and they are always happy and tired when they come home.
The friendly and caring staff
I love that my dog can get play time and boarding all for one inclusive cost.
Wide variety of services, friendly staff and very helpful. I’m please with my decision! My fur baby is in good hands.
Everyone is friendly and my dog loves all the interaction with other dogs! The hours/location is super convenient for us and the being able to check out the webcam and watch our dog play is just awesome!
The staff is welcoming and friendly
I feel my dog is loved
Responisve of staff and easy to reach, very accommodating
The webcam to see my dog play
The fun activities for the dogs
Flexible schedule
Cleanliness and great smell
Responsible and considerate of dogs health, shots required - notifications of any illness if around. Staff is super friendly and gives a lot of attention to the behavior of dogs. Web cam is amazing!!! Can check in on your pup at any time. Safe place for pups of all ages
Clean, organized, controlled environment and friendly service Our pup races in and doesn't want to go home at the end of the day!
Great staff, very caring towards the dogs
We love knowing our dog is in a fun and safe place when we can’t be with her.
Friendly staff, my dog is always happy to come back and play
The Oak Brook staff is the best! They’re so caring and I feel like my pups in great hands with them!
Nicest staff. So knowledgeable and friendly.
Staff is friendly and interacts well with our dogs. They take us on time and return the dogs in a reasonable time after service.
Just an all around amazing experience! The staff are so friendly and accommodating and take such great care of my pup. The moment he realizes we’re heading to Dogtopia Navy Yard he can’t walk fast enough! Incredibly responsive to appt requests too.
Everyone treats my fur baby like he's theirs. They take the time to get to know every pupper and their personalities. They offer healthy snacks options, lots of fun brain games and events during the day. My favorite is the costume events and the professional picture day.
Dogtopia provides the services I need. The people are nice, and my dog seems to like going there.
Such loving and caring people, I love that I can see my fur baby and see how they take such care and attention to all of the dogs
Energized employees welcome their canine customers and owners assuring that the day will be fulfilling. Various special days add to the wholesome program.