Customer Testimonials
Trish West took my call on a Sunday, answered all my questions and came to check out the problem the next morning. She even coordinated the part of our job that was not part of their service and put me together with others who were just as helpful as she was. Within 2 days my house was back to normal.
Excellent service and great people.
Everyone was VERY helpful and did a GREAT job.
awesome customer service
good fast service.
Their honesty and fast service.
Your associates are very pleasant, respectful, and thourough. I am extremely pleased with the service we have received and continue to receive in such a difficult time for my family. Thanks so much!
Matt and Mike were wonderful. They went over and above what was necessary to make sure that I was satisfied. All of the contractors from Service Master were very accommodating.
Prompt service, very nice employees, a pleasure to work with.
It's an A-1 service. The people who did the clean up were outstanding. They were very knowledgeable, efficient, caring and courteous. Our crew (Shawn, Branton, Eric and Curtis) were top notch and really help put our minds at ease during this traumatic time.
The thoroughness and knowledge of the employees
Friendly, relaxed and professional staff
We had a 'stove fire," in that the insulation in the electric stove caught on fire when the self clean mode was on. Smoke filled the entire downstairs of our old home. Service Master cleaned the interior in a non-intrusive and measured way so we could get back to normal. They handled getting all the dry-cleaning done, and called frequently to check on the overall progress of clean-up. We are grateful to Servicemaster franchise in Creston, OH for their competency and dedication. Scott & Eve Hartman, Seville, OH
EVERYTHING. THE PEOPLE AT SERVICEMASTER WERE NOT ONLY EXCELLENT AT THEIR JOB THEY WERE PLEASEANT, THOUGHTFUL, KIND AND VERY PATIENT. THEY MADE A DREADFUL EXPERIENCE MUCH EASIER.WE WOULD USE THEM AGAIN AND WE HIGHLY RECOMMEND THEM. THE OFFICE STAFF WERE SOME OF THE NICEST PEOPLE WE HAVE EVER HAD THE PLEASURE OF DEALING WITH AND THEY WERE WONDERFUL TO US. THANK YOU ALL. MOST SINCERELY - JACK AND LORRAINE DAVY
The staff was prompt, courteous, and professional
All your technicians did a great job in drying out our floors, carpet and wall. In particular, Brian Garcia was not only professional but very responsive during our flooding emergency, following up with phone calls to keep us in the loop and answering questions. We would definitely recommend ServiceMaster to anyone seeking professional and reliable restoration services. Thank you ServiceMaster!
Professional, knowledgeable, thorough, and very rapid response time.
I was so pleased with the fast response in our time of need and the professionalism of the Service Master team.
Rob and his crew were very helpful and friendly. Great customer service and I am 100% satisfied.
prompt, professional, competent
They were prompt, professional, and clean!
very thorough and professional service
prompt on time
Well, it wasn't restoration services but cleaning a home to prepare for the market. Two ladies spent the day cleaning and when I stopped by after, I was thrilled at the job they did. They got everything done that I hoped for, and more.
If needed, I wouldn't hesitate to contact Service Master again.
All reps that worked us were very professional, curtious and very helpful while working with us through this mess.
We were very pleased with all aspects of the work. From the initial visit to the final stages. The guys were all "Professionals" and they worked closely with us to make this unfortunate accident the best it could be. I would recommend the ServiceMaster Group to anyone needing this kind of service.
Thanks ServiceMaster
Garry and Berniece Simpson
The employees are Great they really care about there customers. And they do a great job.
Thank you for all your help your the best
Your staff are friendly, efficient, work hard, thorough in the clean up and conscientious in their work and are considerate and sensitive to the issues we were dealing with during the restoration period. Thank you!
Efficient and thorough.
Quick response time, caring attitudes of the technicians, friendliness of personnel, extent of service rendered to prevent damage to my property. I was very impressed.