Customer Testimonials
Technicians were prompt, neat and courteous. They arrived when expected, worked diligently, and cleaned up afterword. I would recommend them anytime.
good job thanks
Your crew was very professional. We weren't paranoid about leaving them in our home while we weren't there. We liked how they cleaned everything by hand. The house is very fresh and clean. Alicia was very Knowledgeable and professional. I think she is a great asset to your company. Thank you very much in putting our home back to the way it was before the fire.
My issue was very time-sensitive and I immediately received a call back and ServiceMaster came out that same day. They also explained everything to me of how they were going to resolve the issue, which was very reassuring. Everyone was a pleasure to deal with.
It was done in a timely manner and everything that was done looked amazing. From the new carpet,the bathroom floors, the painting of the walls, cabinets/counter tops. You even took on new jobs that were not covered by insurance.Tim and his crew who were at the house did a awesome job and were very easy to work with. Tim tackled that window project and again it looked professionally done. Can't tell you about cost for I haven't seen any bills yet? :-) But, once again thank you for all your services you guys have done.
Sincerelly James Och
Very fast response, did a great job with all repairs, very friendly. Thanks to Walter Wendt and Gerald Hayes. Jesse Dunn did a great job
Great job
Fast and through
They were so helpful. They helped me get things out of the basement family room and they set everything up to air it out and dry. They were so kind and helpful. I can't say how much I enjoyed the workers but they were so kind in helping and telling me what I needed to do if it every happened again. They were Great.
Quick, professional and tidy.
on time and professional
Fast, complete and courteous service.
Fast and efficient. Both Mike and Jay were very nice. They helped reassure my wife that everything would be okay. Other than a few minor repairs that still need to be done. Our house is back in order and the carpet looks great.
Speed at which you are able to react and get someone on site to start.
Were terrific to work with and were very accomodating to our unique circumstances
Very friendly personnel / technicians and the ability to fix the situation
This is a "top notch" organization from the very 1st follow up phone call to the last of several rounds of demolition. Everyone has been a pleasure to work with.
Your professionalism and response time.
All staff involved were very efficient and kind. Although the whole job from start to end took a long time, we were always advised of what the next step was and I felt those involved went above and beyond to help us. Thank you
Knowledge. You know just what to do!
Your representatives were courteous, competent, patient, and professional. They kept me informed and were compassionate and caring at a stressful time for me; they helped me smile and made me laugh. I am most satisfied with the restoration. Thank you,
The men did a very neat and professional job of packing and moving our belongings. They also did a great job of keeping the dust associated with the job, at a minimum.
Showed up quickly as well as doing a fantastic job of explaining what they were doing. Very polite staff all the way around
They handled the process quickly and professionally.
Very knowledgeable, prompt, carrying, and courteous in my time of need
I appreciate the fact that the staff were friendly and knowledgeable. Also, the work completed in mitigation and restoration was well done.
prompt, good follow-up and Matthew always called to let me know when he would arrive. He was very conscientious, professional and thorough. You are only as good as your employee and Matthew was excellent.
Very professional.
Knowlegdable techs who as clean, polite, intelligent, easy to ge with.
Everything. From the quick response to the problem through the many visits and repairs and clean up, the employees were professional, considerate and polite. I would definitely use ServiceMaster of Charleston again .