Fleet Feet Sports Madison
8440 Old Sauk Road
Madison
WI 53562
United States

Customer Testimonials

Report a concern   May 2, 2011 — Rated 10 out of 10 by C.V. Fleet Feet Sports Madison
What do you like about our products and services?

good service, nice people and prompt attention

Report a concern   May 1, 2011 — Rated 9 out of 10 by B.R. Fleet Feet Sports Madison
What do you like about our products and services?

Well versed staff that are low key and HONEST. When they don't know, they freely admit it. I really appreciate that. No sales job. I never question if I've just been had.

Report a concern   May 1, 2011 — Rated 10 out of 10 by J.M. Fleet Feet Sports Madison
What do you like about our products and services?

Very good selection and sound advice.

Report a concern   May 1, 2011 — Rated 9 out of 10 by G.E. Fleet Feet Sports Madison
What do you like about our products and services?

They feel good!

Report a concern   May 1, 2011 — Rated 9 out of 10 by J.U. Fleet Feet Sports Madison
What do you like about our products and services?

Your staff is extremely knowledgeable and take their time servicing you. A young lady showed me how to use a product to help stretch out your IT band and was very helpful. Another girl who was going to Podiatry school also helped me find a shoe that fit just right.

I appreciate that your staff are not in a big hurry and take their time to help their customers.

Report a concern   May 1, 2011 — Rated 10 out of 10 by L.O. Fleet Feet Sports Madison
What do you like about our products and services?

The customer service was exceptional. I will be returning and recommending you to others!

Report a concern   May 1, 2011 — Rated 10 out of 10 by C.P. Fleet Feet Sports Madison
What do you like about our products and services?

Friendly & Knowledgeable.

Report a concern   May 1, 2011 — Rated 10 out of 10 by M.N. Fleet Feet Sports Madison
What do you like about our products and services?

It was wonderful to receive individual attention from someone who knew their stuff.

Report a concern   May 1, 2011 — Rated 10 out of 10 by A.W. Fleet Feet Sports Madison
What do you like about our products and services?

Staff are personable and knowledgeable about the products. They communicate with you on a personal level, not just with product sound bites. They really want to help you make the best decision for you!

Report a concern   May 1, 2011 — Rated 10 out of 10 by T.S. Fleet Feet Sports Madison
What do you like about our products and services?

While the products can be duplicated at other running stores, the personable, helpful staff is unique to Last name removed. You treat average everyday runners like myself VERY well. Your consistent support of ALL persons seeking fitness is unique to your store/staff. This is not just my impression either. Many thanks!

Report a concern   April 30, 2011 — Rated 10 out of 10 by M.H. Fleet Feet Sports Madison
What do you like about our products and services?

Friendly. Employees will make the efforts necessary to get the customer what they need. Good customer service and product knowledge.

Report a concern   April 30, 2011 — Rated 10 out of 10 by L.G. Fleet Feet Sports Madison
What do you like about our products and services?

I appreciated the effort the salesperson showed to find the shoe I needed. We needed to order the one I usually purchased elsewhere, so I tried another brand, also. I was told at that time that if I found I didn't like the shoe I could bring it back for an exchange. My reaction was to protest since I would have been wearing it, but he insisted it wouldn't be a problem.

When I went to pick up the shoe I had ordered, I had decided that the alternate shoe I left with the week before was not meeting my needs (I've had foot issues over the years). I had a different salesperson, but she asked me how I liked the alternative shoe I had been wearing. I told her honestly that I didn't feel as stable and I could see that my foot was already going over the outside of the shoe. She asked me how long I had the shoe, I told her a week, and then she said I could exchange it or receive a refund. I chose to order another pair of my usual shoes and I paid the difference in price.

There are very few stores that would allow someone to come back a week later to exchange or refund a shoe that had been worn every day for a week. The other huge benefit was the lower price. I had been buying the same shoe for a few years at another store for $40 more per pair! I have already recommended doing business at this store to many friends, colleagues, and relatives.

Report a concern   April 30, 2011 — Rated 10 out of 10 by M.W. Fleet Feet Sports Madison
What do you like about our products and services?

Good service & very friendly

Report a concern   April 30, 2011 — Rated 10 out of 10 by A.B. Fleet Feet Sports Madison
What do you like about our products and services?

Attention to detail. Records you keep on repeat customers. I drove from fort Atkinson and will continue to because of the personal service.

Report a concern   April 29, 2011 — Rated 10 out of 10 by C.M. Fleet Feet Sports Madison
What do you like about our products and services?

I like the personal attention they give, and the recommendations-not only for shoes but running techniques. Very helpful and professional.

Report a concern   April 28, 2011 — Rated 10 out of 10 by J.U. Fleet Feet Sports Madison
What do you like about our products and services?

Knowledgable and friendly. The person helping me was attentive and knew what she was talking about.

Report a concern   April 27, 2011 — Rated 9 out of 10 by M.F. Fleet Feet Sports Madison
What do you like about our products and services?

The product was great and the person that helped me really went out of her way to make sure that I had the product that fit my needs.

Report a concern   April 27, 2011 — Rated 10 out of 10 by E.C. Fleet Feet Sports Madison
What do you like about our products and services?

The store was super busy and the worker made me feel like I was the only one that was there. She took the time to listen to what I was looking for and we found two pairs of shoes that I absolutely love.

Report a concern   April 26, 2011 — Rated 10 out of 10 by M.B. Fleet Feet Sports Madison
What do you like about our products and services?

Staff that actually know about the products they are selling...you can trust their recommendations.

Report a concern   April 26, 2011 — Rated 10 out of 10 by J.P. Fleet Feet Sports Madison
What do you like about our products and services?

Friendly employees and excellent service in finding the right fit!!


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