based on 2161 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service! Great selections!
Friends
Great customer service! I have already recommended to several friends & coworkers.
I shopped often at the Molly's store on Stickney Point Rd, Siesta Key. I received a coupon which included your store for my birthday. My husband needed tennis shoes and a friend recommended your store. I was happily surprised when we went in and MANY of the items you carried I had purchased at Molly's; also it was my birthday month and I had a coupon at home which I got in the mail. The young man who helped my husband was kind to let us use the birthday coupon even though I had it still at home. What a great crew you have at these stores. Thank you. We love your product line and will refer others. Name removed
This was my first visit to a store; previously I had shopped on line. An associate quickly offered to help me, found the shoes I was looking for, and checked me out. This was perfect for me because I don't really enjoy shopping.
Salesperson was very helpful and took a lot of time helping me find the right shoes.
Wide selection an professional service
Great experience! Very attentive service and deeply knowledgeable about product selection.
I purchase all my Hokas and Clouds from Fleet Feet. Excellent service, knowledgeable team and family owned business. I believe in supporting our local Sarasota businesses. Fleet Feet has everything needed for walking running and everyday activity
The knowledge of the sales personnel
They have good arch support
Great Sales team helping with all questions!!!
Helpful advice plus the foot program. Staff very knowledgeable.
Individual professional help
Nathan was very helpful in working with my daughter and I to get her shoes that fit her “style” along with requirements that she needed per her doctor to transition out of a boot from a bone fracture! I observed Great customer service to other patrons while we were there! We will be purchasing from you moving forward! Again- thank you Nathan for all your help!!!!
I love the personal attention and my On Clouds!
The shoes are great!
Your shoe selection and vast knowledge of the associates.
Great shoes and service every time
Great staff, really helped to diagnose my troubles.
More walking and hiking for women.
Great service and product selection
It was good
Sales rep was very helpful and knowledgeable. Store was tidy.
Friendly and personable, and very knowledgable on the product.
The knowledge of your staff is very strong and appreciated.
The customer service and return policy!
Friendly , knowledgeable staff and a great selection of shoes.
The young ladies that I encountered at the Kingsport location were helpful but not very friendly. They had a harsh, nearly cold personality. They almost made me feel as though I was bothering them by being there. I wish I knew there names.
I work with the public daily and enjoy my role as being friendly and giving great care. So this shocked me. Again…I got what I needed, but that was all.
Friendly and knowledgeable