16096 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Danielle was great and seemed to know exactly what I wanted, even before I did.
Thank you!
Very good and friendly service. I was disappointed in the lack of stock. The prices are very good.
Great service and knowledgeable help! Thank you for fitting my feet with shoes that will promote long term health and comfort. I have had severe Plantar fasciitis which is now under control, I am 100 percent invested in keeping my feet in good condition so I can continue an active lifestyle. This store is a store I would confidently recommend!
Kathleen Schildmeyer, artist and nature explorer!
I needed to exchange an item and there were no issues.
I was fitted with new shoes and inserts and both work for the time being very well
Sale
I love fleet feet! Great customer service!
I love the service ! They take the tome needed to insure the customer is satisfied & receives the right fit . The 30 day return policy is also great !! They are very knowledgble about the products they offer ! I have been shopping there 12 years & will always shop there !
Samantha helped me yesterday at the store to get the correct shoe and fit. She was very informative and such a pleasure to work with! Ran in the shoes today and they were amazing! Really had a wonderful experience while shopping here.
Very laid back and no pressure to buy. Helpful and knowledgeable about the products and customers concerns.
Very thorough process. Never felt pressured to go in a particular way.
Great customer service and excellent staff that knows their products.
Everybody in there was very helpful and willing to answer my hundred different questions!
Abby was very helpful, informative, and patient as she guided me through the process of finding my "solemate."
Loreley
Friendly and helpful
Great personal service! I was confident leaving the store that I had the best shoes for me.
The service is second to none and of course the shoes are fantastic.
I love getting my foot gear from Fleet Feet. Jason was very helpful with helping me pick the right running shoes for my needs. The foot scan was very helpful to help pick the correct shoe with the correct fit. Thanks again for the great service.
Knowledgeable about products and my needs and very personable!
The product knowledge of the staff was great and willingness to help with my specific issue.
Personalized attention to your request. Analysis of the dimensions and shape of your feet and selection of recommended shoes.
Specialized shoe selection based on real data
The sales girl was very knowledgeable and sweet. She was very patient and took the time to share about not only the products but about running which I have never experienced before. I will definitely be shopping at your store again. Thank you.
Fleet Feet is amazing. The staff is kind, knowledgeable and happy to help. I will definitely be recommending this place to friends.
I liked that David was as concerned about the pain I'd been having in my feet as I was.
Very tailored, nice people, seems like they care about finding whats best for you.
Comfortable
I just loved my rep! He was so helpful, patient, just a wonderful experience. I came in worried about bruising my toes from my previous shoes. I always felt heard and I never felt rushed. I love the shoes I have and my toes do, too!
The employees are great they know their well
The staff is always so friendly and helpful. I also love the variety of name brand athletic apparel and selection you carry.
I was never pushed to buy a specific brand or pair of shoes- it was all comfort and what was best for my foot