Customer Testimonials
Fast and easy to work with! Little or no waiting. The franchiee and employees at the Charlotte facility are great. I use MSM often and will continue.
~ Jack
Nice and friendly and fast service, I like it.
I just went for a simple sheet of material. I sell building materials so the ins and outs of metal I have no clue. I was easily directed to what I needed and it was prepped and ready in 15 minutes. While I waited I noticed all the orders they received and the staff quickly understood the customer. It reminded me of the old fashion lumber yard where I started 35 years ago. A simple face to face transaction with complete trust in each other.
The selection of stock and the willingness of the staff to help you find what will work best for your specific need.
Very knowledgeable, helpful and friendly staff. Large selection of materials and speed of service. Great! A++
Quick service and had exactly what I needed
Fast, courteous, professional service
Easy to order, fast service.
Its a great place to pick up steel and aluminum for machining small parts.
They had exactly what I needed and you could not ask for a group of employees.
Quick order fulfillment, friendly staff.
Excellent customer service and commitment to deliver
Customer service is amazing!
Great service
Order was fulfilled quickly and accurately.
Staff was very helpful.
Convenience
Very friendly and helpful, and any selection you want. Just wish the scrap bin was a bit cheaper. But overall, a great experience!!
Fair prices, great service whether it’s a small or large order.
Customer support/staff and quality
Cuts to any size and delivers for $10.
Variety and custom low volume sheet steel
Great service. Cut and bent what I needed while I waited.
The services is very good
Enjoyed the superior service. Thank you.
Fast response and completive pricing.
easy to show up and order and get the items cut same day fairly quickly.
Great to deal with and extremely fast processing and delivery. I also made a mistake with my order and they were extremely helpful in getting it fixed and ensured the correct items were delivered. Since it was an online order my local branch couldn’t resolve the issue but was very knowledgeable in the process and got me the information I needed to fix it. Will definitely be using them in the near future.
fantastic service, all around clean and welcoming environment and fair prices. Will return for future projects
Excellent customer service
Great selection of materials with helpful and courteous sales staff...