No hassle ordering, Everyone who answers the phone is polite and knowledgeable. Even special orders are delivered quickly. Really great service.
Lee Hardiman
Chief Engineer
Hospital Central Services
Custom ordered some cut aluminum angle with large holes punched in them. Holes were not punched uniformly. Called them late in the afternoon with my complaint, and perfect replacement pieces were delivered early the next day. Great customer service is too rare these days! Mistakes occasionally happen, but how they reacted impressed me. This was less than a $200 order. These guys care about all of their customers!
We needed some aluminum parts waterjet cut in a hurry. The Baltimore Metals Supermarket gave us very fast service and the WJ parts were excellent! We were able to get our meltblowing machine up and running very quickly. We are grateful to have such a reliable metals vendor close by!
Thank You Metals Supermarket!
Bob Connor
Engineer II, Pall Corporation