Customer Testimonials
FAST
They are easy to work with. As a project engineer I work on product design changes as well as tooling designs and being able to tell them what I'm looking for and have them get me quotes for materials just helps speed things up. They can tell me what is available to purchase and what isn't available, which helps me decide how to proceed on projects.
Great customer service in the Cedar Rapids location.
Quick turn around for orders and the ability to buy 1 piece of metal or 100pcs
Knowledgeable and prompt service..TY
Service is always spot on! We will continue to be customers.
Very happy with the quality of the products and the service. Sarah Beth did a fantastic job with my order. Thanks!
Great customer service. If I need something today its the place to go.
It was fast and easy to receive the materials
Friendly
Great product great service
You were helpful and friendly.
Quick response to e-mail
everything
Get up front customer service, good back in the house service, had exactly what I needed and I was out the door fast
Jay McGinty At the Knoxville store is great at what he does and is just a great guy. Highly recommend him to anyone I know who needs metal supplies.
Very prompt, wide variety of selection, customized cuts, fantastic customer service.
Great service!
The staff is very accommodating and the deliveries are fast.
Fast friendly and dependable
Quick response and great service
Good & friendly communication. Willing to help as much as possible. Appreciated in times like these.
Easy to order and easy pick up
Fast easy friendly. I submitted a request for quote and had a call within a few minutes. Had square tube cut to lengths I requested and picked up the next morning. Extremely easy
Great people, speedy service.
Awesome service, Zac went above and beyond to help me get the metal I needed for a contract.
Thank you all so much.
Darrell Morgan
Kentuckian welding
personable, seasoned, knowledgeable about their products and always willing to assist.
Helpful. Often have in stock what I am looking for. Convenient
This is the way all companies should be run: On the very first call I was connected to a courteous and knowledgeable customer service representative. It gets better, they actually listened to my concerns and responded in a thoughtful and intelligent way guiding me to make the most appropriate choices to meet my needs.
Conversations were followed-up with well organized quotes and delivery dates. My orders were priced by the inch and cut to size for a very reasonable price.
There was such a contrast from the other vendors I checked with. I would have gone with Metal Supermarkets just because of their amazing customer service and the way the made me feel important, but the icing on the cake was the huge savings and the thoughtful suggestions on which products would perform the best at the lowest cost.
Based on my experience Metal Supermarkets gets five stars all across the board.
John Merkel
I am a very small customer and your team was extremely professional, helpful and responsive.