Customer Testimonials
Fast and friendly service. Customer service also above and beyond. 👍
Great service - bespoke product provided quickly
Helped us out when we were in a spot needing some steel and many miles from our base. Great friendly service from Andy.
Tommy of TJR Engineering Ltd
There is a wide range of excellent products, and the Staff could not be more helpful and friendly, with a “Nothing is too much trouble” attitude.
Please, please, please, always keep this personal contact, as the experience they have when discussing a project is invaluable, in place of ordering incorrectly on the internet.
To the Team at Gateshead, We’ll Done!!!
Staff were excellent - I am not a trade customer - Was treated with proper attention and advice even though I was only making a small value purchase.
The products were exactly as described / as I was expecting. The service was brilliant, I couldn’t have asked for better. I’ve not really worked with metal like this before and I had quite a few questions which Les did a fantastic job at answering. Then when we went to pick the products up the team were really friendly and welcoming. I hadn’t realised the metal would be greasy and was worried about our car, but before I could say anything they offered to wrap the metal in plastic which was brilliant, and then they carried them to the car. Excellent service from start to finish. Thanks guys!
Fast. Friendly and helpful
Friendly and helpful, quick delivery, quality product.
Very quick efficient service including delivery.
The item was delivered promptly and deburred as requested
Extremely helpful staff and fast service
Really helpful and friendly staff, even for small orders they go above and beyond.
Knowing what I want and having it in stock great stuff lads keep it up
Good advice and knowledge; very good and helpful service; no time wasters.
I've found they are extremely helpful very pleasant when helping me good on price to be honest they must be good for me to make a 40 mile round trip to get there when outher firms are closer
Polite & prompt customer responses, good selection of products on offer.
Very quick and professional service
excellent service as always, next day delivery.
recommend professional service
good prices and excellent service
Quick delivery
Excellent service and very friendly staff
I bought some brass sheet and rod.
All items were to my satifaction.
Cut quickly and the service from Aaron was excellent.
I under ordered and he quickly got the extra ready for me to collect.
very helpful quick service
Although I had a slight delay with my order I had commination and great service. My product was made to my measurements and fitted perfectly.
Great stock and quick quotes
Excellent service and advice even for the very small order that I made. Definitely would recommend them.
Over the last five year you have stocked all metals I have requested. I’m not a high user but you have always fulfilled my needs.
Very helpful and knowledgeable.
The fact that you will cut (small) sizes for anyone, and do not limit sales to large commercial industrial concerns. The friendly and helpful attitude of the staff, who offer advice and so on about your products.