A seamless transition from order to delivery - in this case I picked it up but a pleasure.
Friendly, courteous and eager to please.
Thanks so much
mark
Being and amateur home fabricator for many projects i like that they will work with me even when i don't know the exact terminology and sizing and help me figure out what i am looking for.
Some times i need something but i have no idea till i see it and i go and look through the remnants in the store and find what i need that fit my vision.
They always get my order together in a very timely manor.
The service I receive from the Kitchener team is outstanding. Product ordering in the morning is often fulfilled the same day or the next day at the latest.
That you have material in stock. Also that for a hobby person like myself without a lot of specialised equipment or space, you can cut sizes that make things manageable.
Lex is such a gem.. she cares so much, is so prompt and attentive to our business needs, and brings personality and care to every single interaction. The pleasure of dealing with her keeps us happily coming back to Metal Supermarkets Kitchener time and time again, so I'm not motivated to look elsewhere for our needs
Thanks!
Service response from Metal Supermarket (Kitchener) is impressively fast with equally quick delivery, usually next day.
Their Sales force has been helpful in sourcing material and meeting timelines for a large project we recently had. In today's environment with very few organizations maintaining inventory, we have relied on MS for material and have been appreciative of their wide source of material availability.
Brian DeFreitas
Operations Manager.
ARMOUR ALLOYS INC.