Customer Testimonials
Offer an excellent service.
Friendly fast service. Pleasure to deal there.
Price, quality and service. All have been there with my orders over the years. Also a knowledgeable staff ready to help with suggestions.
Flexible, great customer service , great knowledge.
The 01 tool steel makes very good knives. Very fast to have your order ready.
Fast friendly service
The service was quick and efficient.
My only concern is the disconnect from the online quote and the available quantities in store.
Material quoted was out of stock in store.
I don't request a quote online anymore, but call the store directly to get the prices and material availability.
Thanks,
First name removed D.
Timely and effective service.
It’s generally available as needed
Great service
Good service from people who don't talk down to you for not knowing all the lingo. Always working to find you what you requested or an available alternative.
next day delivery
Friendly, very knowledgeable staff, great selection and inventory.
STEIN DOES NOT USE MS AS MUCH AS WE DID WHEN I STARTED HERE 8-1/2 YEARS AGO -BASICALLY PRICE. WHEN REQUIRED I FIND YOUR STAFF THE BEST TO DEAL WITH.
Chris is always very helpful. The products I need are usually in stock, and if not they are ordered in quickly.
Quick turn around on quotes, usually able to pick up material next day. My go to option for small run or custom material sizes / grades for customer orders and in house projects.
Good customer service and fast turn around time.
I have always recvd the product I asked for & with prompt friendly service
Your staff is well organized, timely, and very courteous. Completely opposite to your Cambridge store.
Great Service!!! Very Fast!!! Great Prices!!!
It's all about the people. It is very telling of a company when you walk in and see the employees having fun with customers, smiling, and happy to serve you. Lex and Pedro have gone that extra mile for me (more than once) to help me out.
I was very impressed with the speed, of getting my order ready.
Due to covid,.that was a great feat.
only ones who have many different sizes of sheet metal
Knowledgeable friendly staff that have been at the same location for a number of years.
I like to walk in someplace and be greeted by name.
I always feel that the staff are doing their best to do a good job for me and the information and recommendations they give me are sound and accurate.
always treat me fair
Wide product range and excellent service
First and foremost is the staff at the London Ontario store; they are very helpful, courteous and most of all very knowledgeable people!
Second is the fair pricing; it seems to be very competitive.
Last is the inventory of product; well at least it fits my needs.
Dan Durnez
O-O
D&S Auto Ltd
London Ont.
you get exactly what you need
Products are just products. It’s the service that makes the difference. Petro and Lex are the best that there is.
Employees are helpful, knowledgeable and easy to deal with keep it up!