based on 173 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
One of the showers is the ladies dressing room has been out of order for a long time. Given that mornings are busier this really needs to be fixed as soon as possible.
Exercise regime is well-explained and rational, machines reduce risk of injury compared to free weights, 20 mins per session allows commitment to be maintained, individual supervision generates confidence and drives achievement of goals. Dean in Blackrock has a great style and attitude that demands you make the effort. Diet sheets v. helpful - still sceptical about high-fat 12 day program. Proof is in both weight loss and better body tone.
Easy to book via app, not a long duration of exercise but extremely effective
Professional staff, close to home, 20 minute work out & feeling great after it. And of course, seeing the results when I have to get my work suits taken in.. by inches! The only draw back is that you guys are a little on the expensive side :) (Should be a reduced rate for long term dedicated clients!)
I like that the programme works. The one on one training is motivating and you know you had a good work out at the of each session and that you have used the weights correctly. The results are amazing as soon as 12 sessions which is another great factor on recommending Educogym.
Cost/Special Offers/Corporate Discounts
Interaction with the team in Gym at Docklands, great atmosphere and they really push you during sessions
Starting with the very friendly staff on reception,they put me at ease straight away,always very friendly.Also find the instructors great,help to motivate me through my workout,always giving encouragement.
Gym membership too expensive.
Staff friendly and positive
Results can be seen quickly
Personable and Intensive
The staff are so helpful and really help you stay motivated :))
The sessions are really quick. You see the results fast and all the trainers are attentive, friendly and supportive!
Where as I enjoyed Eduo and it greatly motivated me, I think the price is a little high and when I emailed last week to rejoin and see what specials were on, as I constantly get emails. I was just told there was none! Where as I think from a sales pick if somebody contact me (as they have my details) and offered some discount I would have rejoined immediately. It was €299 on the Friday and I was told €399 on the Monday when I called.
Just a thought
I cannot always come to train with my trainer and when I make appoitment with other trainers I don't feel they are meeting my expectations. Also sometimes 6 people a slot is too much and it is not possible to motivate trainees and focus enough on pushing them to help achive more. James and Stephen are very good and I find myself not going to the gym when someone else is training at the time that would suit me. I wish all the trainers were as good and service provided consistent no matter who do you train with.
You can achieve excellent results quickly without too much effort !
One to one training and short training time
the 1:1 attention between trainer and customer
Better Opening hours over the weekend would suit and I found it hard that I couldn't just go when I wanted/had time that suited me with work and kids, the staff were fantastic and very encouraging!!!!!!! First name removed
I feel the team are all very well educated in the process they are trying to get us through, I also appreciate the honesty and lack of nonsense chat you usually get from a gym. It is concise, to the point and because you are in and out so quickly it doesn't take up too much of your time. The dietary information, although different from what I would have imagined, could prove to be life changing.
One on one..having someone encouraging you definitely means you get more out of each session. Also great for technique and getting the most out of each excercise
6 people for one trainer is ok many, it should be 5 at the very max. There should be more of an issue made of people turn up late and result in the gym being overcrowded. A screen in the gym of who booked each 20 min slot would make it very clear.
How about a face to face discussion? would it be possible?
My wish is to train: Intelligently and Effectively; by learning the correct way to lift the weights; this is seriously important to me. It trains the muscle and also prevents injury. Then to train and build up the correct amount of repetitions and then to gradually increase the weights.
I cannot afford the supplements neither do I subscribe to taking them. I am disappointed that they are such an integral part of the Educo weight loss programme.
I understand that weight loss is 80% diet and 20% exercise. Rapid weight loss usually results in rapid regain of said weight loss, especially in my age cohort.
Would it be possible to display the type of diet and also the type of supplements the members took on the photographs hanging around the studio, of the members who lost weight and shaped up?
Why is there a discrepancy in the way the various trainers train the clients?
I learn more from my friends who are Educo members on how to use the equipment.
Fix the time zone in the ics file for appointment reminders. Currently it is gmt which puts the appointment 1 hour out. Make the reminders look less like spam, so they don't get filtered out by spam filters.
Professional and concise.
the individual training programmes and both trainers were extremely knowledgebale
Quality of Supervisors
Time-20 minutes
The results one gets in a very short space of time and very good service.
20 minutes three times a week is so managable and the staff are incredibly encouraging.