Customer Contact Testimonials

So eager to listen and come to a great solution!

Thank you for your prompt response, we appreciate all your help

They did a fantastic job answering all of my questions! Teresa and Mary were very easy to work with.

They really try to help us fix the problem and teach us along the way.

Raintree has greatly improved the efficiency throughout my practice. Very pleased!

great customer services

The Raintree EMR is always adapting and enhancing to meet the business needs.
Support is great.
The Raintree engineers that deal with HL7 interfaces are particularly skilled.

They are very helpful and proffessional.

RT is a very robust system that can handle the needs of large enterprise organizations. Yet it can also work wonderfully for small businesses too. I've worked in both with RT.
The people at RT are wonderful. Teresa English goes above and beyond to help. She can remember everything. She is willing to assist and help at all times. I appreciate her so much. I will say that the engineering team that I work closely with Tauri & Toomas are also very kind and incredibly helpful and so smart. Thank you and well done!

They are always available and solve are problems quickly! SOOO very patient and willing to train as much as we want until we understand

So friendly and helpful to us! Thank you!

I have had great follow through lately, everyone pulls together to fix my problems or to teach me how to do things

They have a maneuverable system with excellent billing and collections and they keep trying to get better. This is evident by the fact they just took in new capital partners to help with growth.

Many ways to customize Raintree for client specific use. Raintree team open and willing to share , teach, and troubleshoot with our teams.

Always willing to go above and beyond when we have issues!

Raintree have been very supportive of clients and listen to what they want for the future or changes.

The representatives are very helpful and patient! We appreciate all their help. They are kind and supportive.

Knowledgeable

The program is very robust and support is excellent. Every employee is friendly and eager to help and improve the program.

The team who helped us transition was awesome. They took a lot of time to make sure each person who was apart of our implementation team understood everything.

Fast and easy!

I like the many features of Raintree.

Everyone seems genuinely invested in whether or not our problems are solved when we contact the support team.

You keep working on improving and I know the people I’m working with.

I love being able to call you guys up and get someone on the phone that is well trained and happy to help. I especially like working with Chris Borse, Karen Spurlock & Lynette Ichimoto just to name a few. I've been in medical administration for 30 years now and this is by far my favorite EMR system I've used.

I always get a response and everyone is always so nice and professional and quick to resolve my issues.

All very knowledgeable and pleasant!

Typically most representatives go above and beyond to ensure our needs are met.

Very helpful

Yvonne and Orlando always provide great support and are professional and resolve my issues quickly