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Customer Contact Testimonials
friendly service, very helpful, very personable
Very knowledgeable and friendly
They have been very quick to answer questions and helpful during the implementation process.
Everyone has been very patient and helpful.
I can call most times of the day and speak with someone I know and is able to help me with any problems I might have
There are issues to work through with every product I use. EMR is no different. However, Raintree's support is excellent. While it takes some patience to work through difficulties, the technical support staff knows what they're doing, helpful in getting answers if they don't, and very user-friendly!
Good job, Raintree!!!
replied in a timely manner
very user-friendly
Christine resolved my problem promptly this morning.
Always taken care of
We recently had a billing issue and the team worked with our staff until the situation was resolved.
Morgan Teaque is the the representative that I've used several times recently and she is very knowledgeable and always solves my problem. I appreciate her
Customer support are great to work with, questions get answered promptly. Representatives are always friendly and courteous.
Reps are responsive, efficient, helpful, and always solve my problems!!
Great customer service!
Quick response to issues; friendly staff.
Great customer service and quality program.
Staff are very helpful and willing to work with you as much as needed to resolve isses. They are also very good at follow-up to ensure things are working out well for you
Lynette was extremely helpful and very prompt with getting back to us.
Everyone seems to work very hard to make sure the program works for our clinic. I really like that the program is very customizable.
Everyone has been knowledgeable and responsive
everyone is friendly and helpful
very friendly
Lynette took her time and walked me through each step of running the reports and showed me different types of reports to run which was very helpful.
How easy the process is to get help! I called today for assistance, the phone was answered right away by Chris, and he walked me through what I needed to do. It was so easy and quick! You guys are all awesome :)
The ease of getting a representative on the phone when there is an issue.
Everyone is so helpful and knowledgeable.
First name removed
Everyone is friendly and easy going. Also, very understanding when questions arise.
Representatives are always very helpful with any questions or concerns I am having.
The software is very user friendly and the support representatives are very knowledgeable and helpful in resolving your problems.