Raintree Systems
27307 Via Industria
Temecula
CA 92590
United States

Customer Contact Testimonials

Report a concern   June 21, 2017 — Rated 10 out of 10 by S.R. Raintree Systems
What do you like about our company and representatives?

The person I spoke with to set my account access was very nice and helpful :)

Report a concern   June 20, 2017 — Rated 10 out of 10 by L.B. Raintree Systems
What do you like about our company and representatives?

My representative knew exactly what I was talking about, took her time to look for the answer and promptly called me back with a solution.

Report a concern   June 19, 2017 — Rated 9 out of 10 by P. Raintree Systems
What do you like about our company and representatives?

Raintree has shown itself to be very flexible and easily customized. I have been really impressed by the processes which RT has been able to "automate" for us, cutting out steps has been great for our efficiency. Nina Stewart's onsite training post implementation was really helpful, I thought she did a great job of packing in as much as she could over 2 days. Well worth the money paid.

Report a concern   June 14, 2017 — Rated 9 out of 10 by S.S. Raintree Systems
What do you like about our company and representatives?

Pros:
Answered the phone quickly
Spoke English well

Cons:
Got locked out of account, rep said they couldn't help me. so I had to wait 30 more minutes.

Report a concern   June 13, 2017 — Rated 9 out of 10 by D. Raintree Systems
What do you like about our company and representatives?

Program is easy to use. Representatives very helpful.

Report a concern   June 12, 2017 — Rated 10 out of 10 by J.K. Raintree Systems
What do you like about our company and representatives?

I recommend RT to others all of the time. I personally feel it is the most comprehensive yet flexible platform for PT (at least that I know of). Kathryn is a joy to work with.

Report a concern   June 8, 2017 — Rated 10 out of 10 by R. Raintree Systems
What do you like about our company and representatives?

I am able to always speak with a representative, hold time has been less than 1 minute. Representatives seem to fix the issue while I am on phone with them.

Report a concern   June 7, 2017 — Rated 10 out of 10 by M. Raintree Systems
What do you like about our company and representatives?

she was very friendly and helpful

Report a concern   June 5, 2017 — Rated 10 out of 10 by M.P. Raintree Systems
What do you like about our company and representatives?

The team resolved my issue today and I am back to work. Thanks!

Report a concern   May 31, 2017 — Rated 10 out of 10 by J.G. Raintree Systems
What do you like about our company and representatives?

Everyone is very helpful and friendly. The system is easy to use and if any problems easy to ask for help through the recording system.

Report a concern   May 31, 2017 — Rated 10 out of 10 by K.W. Raintree Systems
What do you like about our company and representatives?

Excellent customer services and the representatives really care

Report a concern   May 31, 2017 — Rated 10 out of 10 by T.R. Raintree Systems
What do you like about our company and representatives?

Friendly, and committed to finding out the answer to the problem even if it can't be answered on the initial call.

Report a concern   May 30, 2017 — Rated 10 out of 10 by N.B.M. Raintree Systems
What do you like about our company and representatives?

Yvonne is the best!

Report a concern   May 30, 2017 — Rated 9 out of 10 by J.A. Raintree Systems
What do you like about our company and representatives?

Morgan has been doing an excellent job managing our open cases. She is truly a delight to work with!

Report a concern   May 25, 2017 — Rated 10 out of 10 by V.B. Raintree Systems
What do you like about our company and representatives?

Very informative and nice.

Report a concern   May 23, 2017 — Rated 10 out of 10 by W.B. Raintree Systems
What do you like about our company and representatives?

always happy - and happy to help. very knowledgeable.

Report a concern   May 22, 2017 — Rated 10 out of 10 by P.B.R. Raintree Systems
What do you like about our company and representatives?

They have been friendly, helpful and knowledgeable as we have transitioned through upgrades over the past few months

Report a concern   May 22, 2017 — Rated 10 out of 10 by A.B. Raintree Systems
What do you like about our company and representatives?

I like how it feels like a small company where you get to know people's names. And the level of customer service has been great!

Report a concern   May 22, 2017 — Rated 10 out of 10 by T.H. Raintree Systems
What do you like about our company and representatives?

I really like the collaborative approach that your team seems to embrace, with an emphasis on meeting the needs of your customers.

Report a concern   May 19, 2017 — Rated 10 out of 10 by C.Y. Raintree Systems
What do you like about our company and representatives?

your software is one of the most user friendly medical billing software systems I have seen. You are willing to listen to your customers and try to make changes or enhancements to accommodate their needs


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