Raintree Systems
27307 Via Industria
Temecula
CA 92590
United States

Customer Contact Testimonials

Report a concern   January 19, 2017 — Rated 10 out of 10 by H.B. Raintree Systems
What do you like about our company and representatives?

Friendly staff, everyone is very helpful. If they don't know the answer to my question they will find someone that can help. Raintree is a great company.

Report a concern   January 17, 2017 — Rated 10 out of 10 by M.S. Raintree Systems
What do you like about our company and representatives?

Everyone is very helpful. They generally respond to our cases in a timely fashion. I appreciate Lynette A Ichimoto for helping me with my case last week. I was unsure of how to resolve the issue. She did not hesitate to shadow me and walk me thru it.

Report a concern   January 17, 2017 — Rated 9 out of 10 by M.F. Raintree Systems
What do you like about our company and representatives?

I never have any issues with Jatin or Mindy when we call with issues of any kind. They are highly knowledgeable of the system and never fail me.

Report a concern   January 16, 2017 — Rated 9 out of 10 by K.B. Raintree Systems
What do you like about our company and representatives?

Brendan is always responsive when I have questions either via Skype or email. Now that we are on a standard version our issues are being resolved quickly and with a standard update.

Report a concern   January 12, 2017 — Rated 9 out of 10 by A.S. Raintree Systems
What do you like about our company and representatives?

Positive interactions with all representatives we have had contact with through the training process and beyond. Raintree is probably the most user-friendly billing/EMR software that I have worked with.

Report a concern   January 11, 2017 — Rated 10 out of 10 by L.S. Raintree Systems
What do you like about our company and representatives?

I am impressed that Raintree is always improving the system and works with their customers to make the system work for the users, not just what the company thinks is best for its customers. It makes a difference.

Report a concern   January 10, 2017 — Rated 10 out of 10 by A.B. Raintree Systems
What do you like about our company and representatives?

That you are committed to making the customer experience a positive one, and will do whatever it takes to help us fix our problems. Every representative I've worked with has been extremely helpful and courteous.

Report a concern   January 10, 2017 — Rated 10 out of 10 by A.E. Raintree Systems
What do you like about our company and representatives?

Great customer service! Great staff! Jessica, Brendan, Tina are rock stars! Been super pleased with Olari's QA Team! Everyone is just great!

Report a concern   January 9, 2017 — Rated 9 out of 10 by K.O. Raintree Systems
What do you like about our company and representatives?

Love the system. Prompt, helpful staff

Report a concern   January 9, 2017 — Rated 9 out of 10 by M.B. Raintree Systems
What do you like about our company and representatives?

Responsive and acknowledge there may not be a fix.. but give a temporary solution in the interim

Report a concern   January 9, 2017 — Rated 10 out of 10 by N.K. Raintree Systems
What do you like about our company and representatives?

We appreciate the quick responses to our cases and the quick resolution.

Report a concern   January 6, 2017 — Rated 10 out of 10 by A.S. Raintree Systems
What do you like about our company and representatives?

Friendly & knowledgable

Report a concern   January 5, 2017 — Rated 10 out of 10 by B.D. Raintree Systems
What do you like about our company and representatives?

Very professional and quick to respond even in times of crisis.

Report a concern   January 3, 2017 — Rated 10 out of 10 by A.L.F. Raintree Systems
What do you like about our company and representatives?

Quick turn around / friendly service

Report a concern   January 3, 2017 — Rated 10 out of 10 by H.W. Raintree Systems
What do you like about our company and representatives?

Very responsive to challenges and the EMR system is top notch.

Report a concern   December 30, 2016 — Rated 10 out of 10 by M.B. Raintree Systems
What do you like about our company and representatives?

The system is very customizable to get almost whatever you need out that the representatives will take time to show you how to get needed information out and in addition they will go the extra step and let you know about similar related features that you may not have even thought to ask about but someone else has making it a collaborative community of users. I also like that the collaborative community attitude of Raintree as an organization come from the very top (with Richard and Lorraine) being very involved in potential improvements and concern how they can provide ever improving value to users.

Report a concern   December 28, 2016 — Rated 10 out of 10 by W.T. Raintree Systems
What do you like about our company and representatives?

When regulations and new requirements from payers arise, you are able to provide solutions that work.

Report a concern   December 27, 2016 — Rated 10 out of 10 by J. Raintree Systems
What do you like about our company and representatives?

Very Knowledgeable

Report a concern   December 27, 2016 — Rated 9 out of 10 by R.M.L. Raintree Systems
What do you like about our company and representatives?

Very friendly to talk with and always willing to look for answers. Sometimes difficult to get in touch with though.

Report a concern   December 22, 2016 — Rated 10 out of 10 by A.W.A.G.D. Raintree Systems
What do you like about our company and representatives?

Your customer service is the best!


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