Raintree Systems
27307 Via Industria
Temecula
CA 92590
United States

Customer Contact Testimonials

Report a concern   April 28, 2017 — Rated 9 out of 10 by P. Raintree Systems
What do you like about our company and representatives?

Friendly personnel!

Report a concern   April 27, 2017 — Rated 10 out of 10 by D.B. Raintree Systems
What do you like about our company and representatives?

Your representatives are always very helpful and dedicated to resolving any issues I may call with.

Report a concern   April 25, 2017 — Rated 9 out of 10 by S.S. Raintree Systems
What do you like about our company and representatives?

The product is great and the implementation staff are wonderful

Report a concern   April 21, 2017 — Rated 10 out of 10 by B.I. Raintree Systems
What do you like about our company and representatives?

Responsive to needs and willing to accommodate customized requests

Report a concern   April 20, 2017 — Rated 10 out of 10 by J.C. Raintree Systems
What do you like about our company and representatives?

Very Courteous

Report a concern   April 19, 2017 — Rated 10 out of 10 by M.U. Raintree Systems
What do you like about our company and representatives?

They are very helpful and if you have an issue that they cannot figure out they make sure they keep communication open until they have a solution

Report a concern   April 13, 2017 — Rated 10 out of 10 by C.P.T. Raintree Systems
What do you like about our company and representatives?

Customer Service is excellent

Report a concern   April 13, 2017 — Rated 9 out of 10 by J.G. Raintree Systems
What do you like about our company and representatives?

We have really appreciated working with Angelique Trongo. She knows the product and is able to answer questions in a timely manner. If there are things she is not sure about, she quickly researches the issue and reports back.

Angelique, Krista, and Shelley have all been very helpful and have arranged training times that work best for us. This is expecially appreciated knowing that our compainies are on opposite coasts. Sometimes, your implementation team started very early in the morning to accomodate us.

Thanks!

Report a concern   April 11, 2017 — Rated 10 out of 10 by R.B. Raintree Systems
What do you like about our company and representatives?

Promptness and polite demeanor

Report a concern   April 7, 2017 — Rated 9 out of 10 by D.G. Raintree Systems
What do you like about our company and representatives?

Representatives are helpful and professional. Never had a problem -- would like to have cases responded to more timely.

Report a concern   April 6, 2017 — Rated 10 out of 10 by J.A. Raintree Systems
What do you like about our company and representatives?

Christine, Morgan, Donna, Yvonne, and Jason are fantastic. They are truly what makes Raintree a great company to work with.

Report a concern   April 5, 2017 — Rated 10 out of 10 by L.F. Raintree Systems
What do you like about our company and representatives?

User friendly and super nice reps

Report a concern   April 3, 2017 — Rated 9 out of 10 by S.D. Raintree Systems
What do you like about our company and representatives?

The representatives are knowledgeable, friendly, and courteous. I would have rated a 10, but I have been waiting for a contact regarding my request and it has been a few days.

Report a concern   March 31, 2017 — Rated 10 out of 10 by K.W. Raintree Systems
What do you like about our company and representatives?

The customer service

Report a concern   March 29, 2017 — Rated 10 out of 10 by A.A. Raintree Systems
What do you like about our company and representatives?

Amazing support and knowledgeable staff!

Report a concern   March 29, 2017 — Rated 10 out of 10 by S.H. Raintree Systems
What do you like about our company and representatives?

I feel like you want my business. Responsive. Willing to work with what my business needs.

Report a concern   March 28, 2017 — Rated 10 out of 10 by S.D. Raintree Systems
What do you like about our company and representatives?

Hello to my Raintree Family!
I am going to give a shout out to all of you that I can remember. Please do not feel left out if I forget one of you that helped me. I might remember the next time :)
BIG kudos to Tim McElroy - I have not had much opportunity to call on you but you performed a small miracle when I sent in the SOS. Our surgeons log in from the website when they are at the facilities in the surgery suites. On one particular day, they were unable to do so. It became my urgent emergency. Tim came through. Thank you!
Next thank you goes to Jatin Burman - you are always so gracious when you speak with us. Even though the problem turned out to be "user impatience", you let us off the hook with our dignity intact.
Next is for Indu Lakshman. Thank you for the MIPPs training. You are so very patient! You have always been loved by our practice, even before you became Raintree.
Faraaz - always so helpful. Thank you for the assist with the Doctor's First!
Nina Girl - Thank you for getting us on the list for upgrade to 10.2.500!
Finally, Michelle Rodriguez - Thank you for the many hours you spent on our behavioral health module. So much appreciated!

Report a concern   March 28, 2017 — Rated 10 out of 10 by M.B. Raintree Systems
What do you like about our company and representatives?

I love that we actually have the ability to communicate directly with the programmers on individual custom programming and on the weekly Raintree live webinars. It is wonderfully helpful to sometimes get the perspective from which the program was designed to work under what conditions. It is evident in the final product and the consistent upgrades that the programmers also take the community collaboration mentality to heart.

Report a concern   March 24, 2017 — Rated 10 out of 10 by A.B. Raintree Systems
What do you like about our company and representatives?

I have been with Raintree since 1999 and while there are a few things I would change here and there, overall I have been happy. I am most happy to have Yvonne as my contact person. She is the best one I've had since Frankie.

Report a concern   March 23, 2017 — Rated 10 out of 10 by C.B. Raintree Systems
What do you like about our company and representatives?

Always helpful - they know the product.


Privacy Policy