Raintree Systems
27307 Via Industria
Temecula
CA 92590
United States

Customer Contact Testimonials

Report a concern   March 24, 2017 — Rated 10 out of 10 by A.B. Raintree Systems
What do you like about our company and representatives?

I have been with Raintree since 1999 and while there are a few things I would change here and there, overall I have been happy. I am most happy to have Yvonne as my contact person. She is the best one I've had since Frankie.

Report a concern   March 23, 2017 — Rated 10 out of 10 by C.B. Raintree Systems
What do you like about our company and representatives?

Always helpful - they know the product.

Report a concern   March 23, 2017 — Rated 10 out of 10 by K.B. Raintree Systems
What do you like about our company and representatives?

Brendan is always professional and available to assist.

Report a concern   March 23, 2017 — Rated 10 out of 10 by A.T.C. Raintree Systems
What do you like about our company and representatives?

Claims submission

Report a concern   March 23, 2017 — Rated 10 out of 10 by F.W. Raintree Systems
What do you like about our company and representatives?

Very knowledgeable and helpful. Have a refreshing "Can do" attitude.

Report a concern   March 22, 2017 — Rated 10 out of 10 by H.T. Raintree Systems
What do you like about our company and representatives?

Very straight forward,right to the point and I got what I needed. It was a great help and she was excellent. Thank you!

Report a concern   March 22, 2017 — Rated 9 out of 10 by J.K. Raintree Systems
What do you like about our company and representatives?

Customer service has always been great. I have never had a bad experience with any of my calls. If I have a question about something and the person taking my call does not know the answer they have always been very honest with me and explained that it was going to require them getting assistance from another resource. We have typically worked with Morgan for a lot of our calls and she has always been very professional and quick to get answers for us.

Report a concern   March 20, 2017 — Rated 10 out of 10 by C.W. Raintree Systems
What do you like about our company and representatives?

They are very nice, helpful and know their stuff. The follow up is amazing!

Report a concern   March 20, 2017 — Rated 10 out of 10 by K.L. Raintree Systems
What do you like about our company and representatives?

Speed and efficiency of taking care of our companies needs.

Report a concern   March 17, 2017 — Rated 10 out of 10 by T.R. Raintree Systems
What do you like about our company and representatives?

Your customer service support is very friendly and is able to help immediately.

Report a concern   March 16, 2017 — Rated 10 out of 10 by L.S. Raintree Systems
What do you like about our company and representatives?

I like that all of the representatives are knowledgeable in what they do. And if they don't know, there is always someone they can ask for help.

I really enjoy the weekly webinars. I try to make it to all of them but I don't always get the opportunity to do so. I know the videos are available to watch when I do miss them but I am not good about watching them either. I am glad they are there for us if we want them.

I don't like calling in when I need help because generally I end up having to create a case anyway because there isn't anyone available to help that is knowledgeable with the issue I have at that particular moment.

Report a concern   March 16, 2017 — Rated 10 out of 10 by M.S. Raintree Systems
What do you like about our company and representatives?

Karen Spurlock has been a great help to us and wonderful to work with.

Report a concern   March 15, 2017 — Rated 10 out of 10 by C.V.P.G. Raintree Systems
What do you like about our company and representatives?

Amazing pogram!

Report a concern   March 13, 2017 — Rated 9 out of 10 by K.K. Raintree Systems
What do you like about our company and representatives?

I like being able to do several tasks from on system. All representatives that I've spoken to have been friendly & helpful to the best of their ability. We did just recently have an instance where a conversion was mistakenly run our system and it wiped out our communication preferences. Although this could not be fixed and was not our error your representatives did what they could to lessen our work in the correction process.

Report a concern   March 10, 2017 — Rated 10 out of 10 by S. Raintree Systems
What do you like about our company and representatives?

The product is great. I enjoy working with all the employees. The employees are always friendly and accommodating and are very helpful to answer our questions and work through any issues with us.

Report a concern   March 10, 2017 — Rated 10 out of 10 by P.W. Raintree Systems
What do you like about our company and representatives?

I have had only good experiences with Customer Services.

Report a concern   March 9, 2017 — Rated 10 out of 10 by A.S. Raintree Systems
What do you like about our company and representatives?

Customer service is excellent!! I always have a representative that walks me through every problem for a fast and efficient solution. Thank you!

Report a concern   March 9, 2017 — Rated 10 out of 10 by H.B. Raintree Systems
What do you like about our company and representatives?

Friendly and helpful customer service

Report a concern   March 9, 2017 — Rated 10 out of 10 by P.L. Raintree Systems
What do you like about our company and representatives?

The representatives that I have spoken to are all patient and helpful to answer my questions. I also appreciate the extra step Raintree takes to make sure the cases have been completed and ask if I have additional questions. I would definitely recommend Raintree Systems to a friend or business associate.

Report a concern   March 9, 2017 — Rated 10 out of 10 by R.C. Raintree Systems
What do you like about our company and representatives?

Very friendly and knowledgeable


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