The people we worked with were very friendly and helpful. You were able to fix my 5th wheel on an emergency basis. My only disappointment was the price of the repair for what I got.
The people are extremely kind! Had a great sales guy named Bob Manis (highly recommend) and a super delivery coordinator named Anne Reddish and a great walkthrough guy named Mark ! The buying process was easy thanks to these folks!
The best asset is the Service Rep Ashley. She certainly goes out of her way to keep you informed of what is going on with your RV while itβs being serviced. She is professional and at the same time comes across as someone who owns the company and wants you to receive the best service experience possible.
I loved Brian R and his friendliness. He worked hard to get us a good deal on the most for our trade Dan M in finance was friendly and helpful as well! Walk through was thorough and feel confident in new purchase! Marshall was great at giving us the details!
I found General RV Orange Park to be large enough to provide exceptional, rapid response to all of my questions and concerns, yet small and personable enough to make me feel like a part of a family. Everyone I met made me feel welcome and it was apparent the staff thoroughly enjoys working at General. What a refreshing atmosphere to do business in! Iβll be back, and recommend all my friends.
You went the extra mile...Ben the salesman was great and Chuck in the business office was fantastic. I dont remember the sales manager's name but made some calls to make it happen.
I could use an owner's manual though. πππ
I like the professionalism of the team that I was around. Mike my sales person, Ann on my delivery, Jason for my walk thru and Scott who handled financing.
I need to add, I gave a 9; the true measure of a dealership is in the service and followup tp the service.
I contacted Mike this morning about a concern, let's see how this is managed.