- Phone: 248-349-0900
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Customer Testimonials
The service team is fantastic, sales are.wonderful, no disappointment at all with quality.
Extremely friendly, competent and helpful employees in a well stocked and comfortable service center. Couple that with being able to schedule a service appointment usually within a week of calling, and you've got a winning combination. General RV-Dover does it right!!
We appreciate the quality workmanship and the follow up inquiry regarding our satisfaction with the repair work
We are absolutely thrilled with General RV! Jim Morris was amazing and Denise Terrell went above and beyond to get us financed!! Even Dave in Grand Rapids helped make our dream a reality! Thank you all from the bottom of our hearts!
The new facility was awesome. I knew what i wanted but needed to order it. My sales representative Ms. Becky Milarch and my financial manager Thomas O'Neill were wonderful!! We mostly did everything by text and emails do to my schedule and they both to extra time to make it all a low stress transaction!! Great Job!!
Friendly experience
Although it took a little while to receive a call back after our original contact, our experience from there was very positive. Robbie was able to get us in for emergency service, which was great because we were on the road with extended travel plans when our windshield wipers quit working. Everyone we dealt with was pleasant, the repair was done quickly, accuratly and inexpensively and we picked up some parts and accessories while we waited.
Unfortunately we were in a different location when the problem developed, so we had a mobile rv repair guy come to us, he misdiagnosed and we paid him $600 and they still didn't work. Wish we had found you first!
Everyone was very pleasant and friendly. Quick to get answers and responses.
Great experience and very helpful. Paul M was awesome! Also Maurice and Stephan who did our wAlks were exceptional representatives of General RV.
Your finance department Deanna was excellent and Aaron the sales rep answered all of our questions
Everyone was great to work with. Made buying my camper much easier.
Cater to the customer and very informative
Every one is so very friendly.
Everyone is friendly and helpful. The hourly rate for service is a little high. But they have done good work so far.
Great people very friendly willing to help
Same day service
With my recent experience having service performed on my RV, I was very happy with the high level of interest in meeting my needs to get the items that needed attention taken care of. From my service writer to the technicians, THANKS for caring about your customer!
From the moment we started looking at a new camper online to the moment we drove off with one, the service was excellent. From internet sales, to the service department, financing, etc. The follow through of all of the staff was amazing. The deal went smoothly. Staff was friendly and approachable, we were introduced to all members of the team. We could not be more satisfied with the way everything went!
Thaw salesman and staff was organized instead of just running out and looking at campers we sat down and he asked what all we was looking for and wanted then he put a list together and we had a camper picked out in less than an hour
Salesmen (Craig) & business manager (Trever) were very helpful, knowledgeable & responsive.
Friendly, accommodating and great value .
Good customer service
Lots of inventory, good selection of parts and accessories, friendly staff
Every body was a lot of help
Great service ,and friendly people
Good, friendly people and good service
Courteous employees. No hassle experience
Knowledgeable courteous professional staff and a job well done.
Local company that I purchased from that was actually concerned about my issues. Thank you
All of the staff that we had contact with were very friendly and knowledgeable.