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Customer Testimonials
I was treated as if I was the most important customer they all had. I will recommend to all I know.
Amazing customer service. Everyone that helped us to find the right RV for my family was so helpful and friendly. I would highly recommend General RV to anyone considering buying an RV.
Friendly knowledgable staff. They take there time to make sure you get what you want and that you know how to use it.
Friendly folks, great selection of rigs and equipment.
Experience was great the staff and the people there were friendly and explained everything to us step by step we are highly recommend General trailer to anyone it's the little things that count you made this experience a wonderful time in our life we won't forget thank you so much general trailer for all your help and we will be back to buy another one in four years!!!!! Yours truly,,,, Daniel and Mary Zide Happy. Campers!!!
Lots of inventory.
Very helpful and informative. Our first time purchasing an rv and everyone was great!
Selection, service, care to customers needs. We drove from Lansing area, because the RV centers in this area are so inept.
Great staff. Easy accessibility
Everything is great!! From sales to service!
Baylee took care of me quickly
Friendly staff.
Great service...
Answered all our questions in a polite and courteous manner. Delivery was right on time. Would recommend to any one wanting to buy a camper.
I love the you guys help me and my wife we love our new place you guys gave me your words and you guys came through thanks a million
Staff are great!!
Great staff Olivia is super smart and nice.👍🤗
Friendly, courteous, intelligent
Your prices are not outrageous. We miss the popcorn.
Friendly people who k ow what they are talking about. Easy to work with and trust their work.
Dale, the rep in service department was very helpful, knowledgable, professional and considerate. THe repair was done quickly and efficiently.
Great customer service. Friendly and care about your concerns. Kari is wonderful. Thank you General RV!!!
Honesty throughout the process. Outstanding customer service!
The sales rep didn’t over pressure on my first trip there, that made me come back and ask for the same sales rep. The second and third time with other RVs they were very accommodating. When I purchased there was a mistake on the chassis year which was my main reason for picking the type of RV and they made it right. This is a pretty
Bizarre time in our country so every success should
be magnified. My kudos to the entire team.
George Lawley is excellent. Answers all questions and ensures that everything meets my satisfaction. All the staff was very courteous.
They have the best people in the industry.
The power cord for my unit was stolen and I didn’t discover it until the night before we were set to travel on Memorial Day weekend . General RV Tampa location assured me that they would stay long enough for me to purchase a new one. Special thanks to Jared who met me at the desk and directed me to the cords.
Your office in Clarkston was awesome. I called at 1100am on the Friday before Memorial Day because my converter went out. It’s a 2018 cougar 32DBH. I was there by 1230pm and left at 130pm to head to our campsite in ortonville. I called general r v in birch run because that’s why I purchased it and they said it would be 2 weeks. This is not the 1st issue I’ve had up there and I will never go back to birch run. I’ll be purchasing another r v and it will definitely be at your location. Hopefully your manager will get with the owners of general r v and let them know birch run was not willing to help.
Any of the associates that I have encountered have been happy to help or address my concerns any time that I have been in. With any warranty work that we have needed Baylee at the Clarkston store has been exceptionally helpful an proficient not to mention greatly appreciated. Her friendly smile and warm welcome is always welcoming and calming when we have a particularly stressful issue and she always follows our order through to the finish.
Thank you GRV for your awesome service and your Spectacular Staff!
All good !