General RV Center
2500 Assembly Park Dr
Wixom
MI 48393
United States

Customer Testimonials

Report a concern   December 2, 2016 — Rated 10 out of 10 by C.K. General RV Center
What do you like about our company?

I requested a cover and you didn't have one in stock. Your parts guy found one and got it for me in a couple of days so I could take up north and put on camper. Worked out great I am pleased with the product. Thanks keep up the good work.

Report a concern   December 2, 2016 — Rated 10 out of 10 by Janice Marlene Courtney General RV Center
What do you like about our company?

Willing to do what's necessary to make a person happy. Friendly staff.

Report a concern   December 2, 2016 — Rated 10 out of 10 by M.S. General RV Center
What do you like about our company?

Your parts lady is outstanding knows your products and very helpful

Report a concern   December 2, 2016 — Rated 10 out of 10 by E.L.B. General RV Center
What do you like about our company?

Quick service, know upfront the cost

Report a concern   December 1, 2016 — Rated 10 out of 10 by R.D. General RV Center
What do you like about our company?

After the initial wall-slide repair was completed, we questioned whether the repair was a replacement of the original components or the latest upgrade available. Trevor checked with Winnebago and found there is an upgraded system recommended. Winnebago sent a technician to train General's technicians, our RV was upgraded at no additional cost. Out standing!

Report a concern   December 1, 2016 — Rated 10 out of 10 by James George Christopher Ii General RV Center
What do you like about our company?

The entire, ENTIRE staff has an amazing attitude! So warm and friendly...

Report a concern   November 30, 2016 — Rated 10 out of 10 by C.P.J. General RV Center
What do you like about our company?

From the greeting at the front desk, my surperb salesman, Mark Mora, Mike Thrower and sales manager, Andy in Service and the gentleman who did the walk through I was impressed. The older gentleman cashier in accessories appears to really enjoy helping your customers. However, I was shocked on Friday, Nov. 25, 2016 when I came in to pick up my truck that had the 5th wheel hitch installed. A lady finally came to me & family and said "who told you to come in that your truck was ready. I explained to her that I was told it would be ready in 4 hours. She stated it takes 5 to 51/2 hours. So we left and returned later and picked up my vehicle. Saturday after walk through and a demonstration on how to hook up this same lady after totally my bill got into an argument with the cashier about the way he had to ring up my bill. Lastly she to me to call her a couple of days ahead so she could have someone bring my RV from storage at Friendly, my salesman had just told me to contact him. But she insisted that I call her because Mark Mora would have to see her. Personally , I think her mannerism needs a little adjustment as there was another way to handle both situations.

Report a concern   November 30, 2016 — Rated 10 out of 10 by Christine Tibbetts General RV Center
What do you like about our company?

The people!! Chris Spurlin, our salesperson was fantastic. So was Jim Brandt and Chris Casazza whom we dealt with in the service department. We found Chris Spurlin to be especially attentive to our needs...he kept in close contact as we moved through the purchase of our new motorhome. As a matter of fact, we made the decision to purchase our Fleetwood Discovery as opposed to the Tiffin Open Road we were considering from another dealership because we liked Chris' approach...honest, forthright, and low pressure. So far, we're also very pleased with the service department. I'm glad Chris Casazza called me to pick up our coach while parts are on order. Other service departments have let us sit there fore weeks on end with no updates in sight. Everyone at General RV seems to be very customer oriented and responsive. We are always greeted promptly as we walk through the door, and are often asked if we need assistance as we shop in their store.

Report a concern   November 30, 2016 — Rated 10 out of 10 by Q.W. General RV Center
What do you like about our company?

We have had good customer service and helpful suggestions whenever we have shopped there

Report a concern   November 30, 2016 — Rated 9 out of 10 by J.B. General RV Center
What do you like about our company?

The sincere warmth and friendliness of ALL of your associates.

Report a concern   November 29, 2016 — Rated 9 out of 10 by B.B. General RV Center
What do you like about our company?

Very well

Report a concern   November 29, 2016 — Rated 10 out of 10 by C.R.J. General RV Center
What do you like about our company?

People who work there are friendly and helpful and the location is good for us.

Report a concern   November 29, 2016 — Rated 10 out of 10 by D.M.A. General RV Center
What do you like about our company?

Jim in the service dapartment is extremely helpful.

Report a concern   November 29, 2016 — Rated 10 out of 10 by V.W.N.I. General RV Center
What do you like about our company?

No pressure. Knowledgeable staff.

Report a concern   November 29, 2016 — Rated 10 out of 10 by R.B. General RV Center
What do you like about our company?

Always friendly....Always helpful.... good service.

Report a concern   November 29, 2016 — Rated 10 out of 10 by M.T.T. General RV Center
What do you like about our company?

Close to home !!!!

Report a concern   November 29, 2016 — Rated 10 out of 10 by Steven Beck General RV Center
What do you like about our company?

The friendly people and the prompt attention to concerns.

Report a concern   November 29, 2016 — Rated 10 out of 10 by M.P. General RV Center
What do you like about our company?

Easy access to the service department. I did not have to drop off my camper to have it winterized, they performed the service on a walk-in basis.

Report a concern   November 29, 2016 — Rated 10 out of 10 by H.M.S. General RV Center
What do you like about our company?

Knowledgeable and friendly people

Report a concern   November 29, 2016 — Rated 10 out of 10 by J.A.C. General RV Center
What do you like about our company?

PROMPT, COURTEOUS SERVICE


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