General RV Center
25000 Assembly Park Dr
Wixom
MI 48393
United States

Customer Testimonials

Report a concern   November 23, 2017 — Rated 10 out of 10 by Curtis Woods General RV Center
What do you like about our company?

I already reccomended

Report a concern   November 22, 2017 — Rated 10 out of 10 by Joe Elliott General RV Center
What do you like about our company?

Jim, my service writer, has been absolutely wonderful. The first time we brought our RV and our car in, I learned I made a major boo boo. Jim and management resolved it cheerfully.

My RV is back there for some additional preventive maintenance. I'm sure everything will be the same superb service I received on my very first visit.

I will bring my RV to General RV, Mt. Clemens for all preventive maintenance and elective maintenance. We will be keeping our RV until the wheels fall off and do improvements as we do to our primary residence.

Thank you, Jim, for your patience and kindness.

Respectfully,

Joseph F. Elliott

Report a concern   November 22, 2017 — Rated 10 out of 10 by D.E.P. General RV Center
What do you like about our company?

good price

Report a concern   November 22, 2017 — Rated 10 out of 10 by P.S. General RV Center
What do you like about our company?

Fast service

Report a concern   November 22, 2017 — Rated 10 out of 10 by Robert Arrowood General RV Center
What do you like about our company?

Loved this place the first time we walked in........everyone made us feel so welcome and at ease. The salespeople are very easy going not hard sell ! They showed us all the campers in our price range , all the different options and worked out a very good deal that we could live with. All of our friends are very impressed with our new camper and the price we paid. Most of them are now interested in a new camper.......we told them the best deals and people are at General R V . They even offered to buy us lunch while we waited to get our new Coachmen Clipper !!! Thanks to Mark Urdiales (sales man) and Emil Stefan (business manager) ...also the rest of the staff !

Report a concern   November 22, 2017 — Rated 10 out of 10 by Sharon Marie Roberts General RV Center
What do you like about our company?

General RV Did a great job repairing damage on my camper

Report a concern   November 22, 2017 — Rated 10 out of 10 by Kelly Ellinger General RV Center
What do you like about our company?

•Friendly atmosphere and staff
• Willingness to help us find what we wanted
• Attention to detail
• Knowledge of the Staff
• No pressure to purchase
• Sales associate actively listened to what we wanted.
• Offered an exceptional price for our RV

Matt Doran, was an amazing sales associate that went above and beyond for us. Doug Dowd was extremely helpful and our walk through with him was informative. Rodney Davis, offered additional customer support and his ability to orchestrate anything else we may need. Finally, Sherri Yoder helped us with some of the extras we will need down the road. She took time explaining the difference between several products and personally walked us back to see the washer and dryer units. Because of her we I had the washer/dryer unit installed. Everyone at General RV made our buying experience a dream come true! We definitely will be promoting General RV to everyone! Thanks so much to everyone at General RV Canton Ohio!!! And Happy Holidays!!!

Report a concern   November 22, 2017 — Rated 9 out of 10 by Dewey Holton General RV Center
What do you like about our company?

Friendly service people and a good price

Report a concern   November 22, 2017 — Rated 10 out of 10 by L.R.A. General RV Center
What do you like about our company?

Service and friendliness. A willingness to help the customer.

Report a concern   November 22, 2017 — Rated 10 out of 10 by M.S.C.J. General RV Center
What do you like about our company?

Everyone was very friendly and helpful.

Report a concern   November 22, 2017 — Rated 10 out of 10 by F.F. General RV Center
What do you like about our company?

I like that from our salesman to the service adjusters, everyone has been knowledgeable, straightforward, and helpful. I feel like I have been dealt with honestly instead of as the potential target of a scam.

Report a concern   November 22, 2017 — Rated 10 out of 10 by L.C. General RV Center
What do you like about our company?

Great sales support and very thorough introduction to my new RV

Report a concern   November 21, 2017 — Rated 10 out of 10 by Jack R. Shagena General RV Center
What do you like about our company?

The friendly atmosphere from the salespeople to the service department, just everyone. Thanks General RV Birch Run

Report a concern   November 21, 2017 — Rated 10 out of 10 by Norm Hovis General RV Center
What do you like about our company?

We really appreciated how much time the staff spent with us to teach us about the camper we purchased.

Report a concern   November 21, 2017 — Rated 10 out of 10 by D.O.D.J. General RV Center
What do you like about our company?

Friendly staff!

Report a concern   November 21, 2017 — Rated 10 out of 10 by Kevin G. Young General RV Center
What do you like about our company?

General RV has gone above and beyond my expectations. They quickly and correctly serviced my RV and kept me up to date on the progress.

Report a concern   November 21, 2017 — Rated 10 out of 10 by A.J. General RV Center
What do you like about our company?

Great customer service. The only thing I would recommend is better coordination with dispatching the units out and phone service. The day of my unit being delivered, I called that morning to get in touch with the dispatcher Gen. I waited what seemed like eternally to speak to someone, but was sent to a gentleman named Jim several times. This went on about 10 minutes. Then after I finished my walk,around, was told my unit would be delivered that afternoon around 5ish because the driver was sent to Macon Georgia. When the driver showed up, he said he was at the shop when I was there. So therefore it could have gotten to me alot sooner. Just some useful info. I also pointed out about the battery in the unit. When it was delivered, a light wss left on during the walk around, which now the battery is dead. I work for an auto parts store and can spot a bad battery. It is swollen. I'm not asking for a new one at all...i just wanted to point it out, since that was the whole purpose of the walk around to begin with

Report a concern   November 21, 2017 — Rated 10 out of 10 by W.W. General RV Center
What do you like about our company?

Work was done and done well as requested. It was also finished on schedule. Kim Vance was extremely helpful and efficient throughout the planning and actual work. My wife and I are quite impressed with your company and will be doing service work with you in the future rather than the "largest RV dealer" down the road.

Report a concern   November 21, 2017 — Rated 9 out of 10 by J.N. General RV Center
What do you like about our company?

Michael was our fantastic salesperson - patient, listened to what we wanted from your vast selection, & explained things to us as campers who had a pop up for 40 years & bought a travel trailer.

Report a concern   November 21, 2017 — Rated 10 out of 10 by J.A.I. General RV Center
What do you like about our company?

We have been at three General RV dealers and Ashland Virginia is the best by far. The employees are outstanding from the moment you walk in until you are escorted to your RV. It was a real pleasure dealing with the smart, friendly, helpful folks at the new RV center in Ashland.


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