VA

Customer Testimonials

Report a concern   June 28, 2017 — Rated 10 out of 10 by B.S. VA
What do you like about our services?

worker on time and did a very good job thank you

Report a concern   June 27, 2017 — Rated 10 out of 10 by Mary Trainor VA
What do you like about our services?

Reliable, courteous professional service, professional quality work, ability to combine multiple projects in one appointment. I called one afternoon and was able to have work done the next morning. Mr Handyman can be relied on to show up on time or call if there's an unavoidable delay. I am not a patient person. It's stressful when I call a repairman or other service professional and wait days for a return call (and sometimes never getting a return call) or schedule an appointment and no one shows up. I have never had to worry about those things the numerous times I have used Mr Handyman.

Report a concern   June 27, 2017 — Rated 10 out of 10 by E.C. VA
What do you like about our services?

Very professional in the approach to the work task. Knowledgeable about task at hand and made us feel like we were getting to get a quality completed product.

Report a concern   June 26, 2017 — Rated 10 out of 10 by B.C. VA
What do you like about our services?

Knowledgeable, concerned about cleanliness willing to give the extra effort

Report a concern   June 26, 2017 — Rated 10 out of 10 by W.P. VA
What do you like about our services?

Great job by a true professional at a fair price.

Report a concern   June 26, 2017 — Rated 10 out of 10 by S.M. VA
What do you like about our services?

Very prompt and efficient.

Report a concern   June 26, 2017 — Rated 9 out of 10 by P.H. VA
What do you like about our services?

We have been extremely satisfied with all the work done by Mr. Handyman up to this last project. On Friday 5/12/17 Ki Kim came to see the window/glass project and take measurements for the glass needed. We were notified he would be later than originally scheduled, but then he was several hours later than the revised time. We waited several weeks before the ordered glass arrived and a 2nd visit for installation could be scheduled. The person (Aaron Jordan/AJ) who came was great, but he discovered two big glitches: the frame of the basement window (which was to have 2 pieces of glass installed) was in such bad shape that the glass could not be put in. AJ measured the frame and ordered an new window (which has not been delivered yet). Mr. Kim should have seen this. Then AJ attempted to replace the bad window panes in the upstairs front windows, only to find that none of them fit--too narrow and too short. I don't know if this was an error in measurement by Mr. Kim or in cutting by whatever company did the glass cutting. In any event, AJ had already removed the old panes, so he had to purchase a sheet of plywood to cover the work area until he could pick up and install the properly sized glass (this was a Friday 6/16 and new glass could not be picked up until late Monday, so 2nd visit to install was scheduled for Tuesday 6/20). On 6/20, AJ was moving ahead on the glass installation, when he received a call about a family emergency and had to leave. Life happens, so I am not upset about his not being able to complete the work that day, especially as we still have the basement window installation to do once the window is delivered. I believe that an accurate financial accommodation has been for the wrongly sized panes and for time--we also had some 'coupons' to use. I am satisfied with AJ's work and his concern about the multiple hiccups, most of which were outside his control. When the window and frame are ready for installation, I would be happy to have him come and install it and complete the rest of the other work. Please contact me at 804/Phone number removedif needed.
First name removed L. Last name removed

Report a concern   June 26, 2017 — Rated 9 out of 10 by M.N. VA
What do you like about our services?

The Mr. Handyman rep, Antony, came on time and did the work efficiently in less time than estimated. The cost of the project was less than estimated too. Antony was professional and courteous in all respects.

Report a concern   June 24, 2017 — Rated 10 out of 10 by James Cunningham VA
What do you like about our services?

U R reliable

Report a concern   June 22, 2017 — Rated 10 out of 10 by B.T. VA
What do you like about our services?

They are professional and courteous. They did a great job and cleaned up after themselves.

Report a concern   June 20, 2017 — Rated 10 out of 10 by C.R. VA
What do you like about our services?

I called 48 hours before to request a Saturday morning appointment to install a fish mount porch light. The rates were explained in advance; so, I knew what to expect. The technician came exactly on time. Although he finished in a half hour and I still had to pay for a full hour, O am glad to have the installation complete d by a competent electric Ian. Small job...No problem. Condo Association is off my back!

Report a concern   June 20, 2017 — Rated 10 out of 10 by S.I.I. VA
What do you like about our services?

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Report a concern   June 19, 2017 — Rated 10 out of 10 by C.G. VA
What do you like about our services?

Fast and honest service. Was looking at a new vent fan motor or thermostat in the attic , but the service technician did some trouble shooting first to see if it was a wiring issues and he found the problem and fixed it rather than charging me for new parts and service which would have taking more time and money. Bottom line, he didn't take advantage of me and fixed the issue within an hour easily. Thank you!

Report a concern   June 18, 2017 — Rated 10 out of 10 by N.H. VA
What do you like about our services?

Quick response

Report a concern   June 18, 2017 — Rated 10 out of 10 by Pam Digges VA
What do you like about our services?

You're always available when I need you. Your guys arrive on time, know how to get the job done, and are friendly and efficient. I have recommended you to several neighbors in the past and will continue to do so. Thank you!

Report a concern   June 17, 2017 — Rated 10 out of 10 by P.E.I. VA
What do you like about our services?

The person

Report a concern   June 16, 2017 — Rated 10 out of 10 by J.R. VA
What do you like about our services?

Professional staff, Mrs. ponce at the Oakton home office combined with judicious use of technology to update customer in real time along with friendly and competent technician Ronnie.

Report a concern   June 16, 2017 — Rated 10 out of 10 by A.S. VA
What do you like about our services?

The technicians are always courteous, on time, and finish within a reasonable time. Of course, the work they do is excellent. They seem to take pride in what they do unlike many other companies we have dealt with. We will continue to use your company in the future and will recommend you to friends.

Report a concern   June 16, 2017 — Rated 10 out of 10 by G.S.H.C. VA
What do you like about our services?

We here at Name removed and Name removed are very pleased with the service we have been given from Mr. Handyman. I feel their pricing is very reasonable and there work men ship is great. All our customers that have had repairs done are very pleased. We will continue to use their services.

Customer Service Dept.
Name removed and Name removed

Report a concern   June 15, 2017 — Rated 10 out of 10 by P.C.G. VA
What do you like about our services?

They were on time. They are hard workers. And they did exactly what we asked them to do. Our deck looks brand new! we would recommend them highly.


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