The entire staff was friendly from top to bottom. The facility was clean, the amenities were awesome. The only recommendation I would have would be to some type of air freshener throughout the gym, structure permitting.
I like pretty much everything about the services that you offer. The quality of the instructors is top-notch. Lynn and Heather are both masters of their craft and master instructors. The facility is well thought out, well shaped, and well sized. The number of showers and lockers adequate. Plenty of available parking. Wonderful front desk staff. Easy to navigate online reservations with reasonable expectations.
If there was one thing I would change at all, it would be the automated or semi-automated responses that you get after you practice with a new instructor and periodically from existing instructors. I’m not sure how much human interaction was actually involved, but it felt a lot like a robot, and decreased the value of the whole experience.
So far I’m really appreciating the personal touches, such as the lavender towels provided at the end of class or the kind emails from teachers. It elevates this studio above and beyond other hot yoga facilities I’ve been to in the past.