Fleet Feet Sports Chicago
1620 North Wells
Chicago
IL 60614
United States

Customer Testimonials

Report a concern   March 25, 2017 — Rated 10 out of 10 by M.M. Fleet Feet Sports Chicago
What do you like about our products and services?

The knowledge and expertise exhibited by the Fleet Feet staff is superior to any athletic store or brand. Thank you for the help and recommendations!

Report a concern   March 24, 2017 — Rated 10 out of 10 by J.G. Fleet Feet Sports Chicago
What do you like about our products and services?

The associates are always fantastic and work had to find the right shoe

Report a concern   March 24, 2017 — Rated 10 out of 10 by D.T. Fleet Feet Sports Chicago
What do you like about our products and services?

You have everything I look for when it comes to running (gear, clothes, nutrition). You also have some triathlon gear as well. Lastly, I like the vibe of the store.

Report a concern   March 24, 2017 — Rated 10 out of 10 by M.C. Fleet Feet Sports Chicago
What do you like about our products and services?

Very helpful employee - Mike was very knowledgeable about the products .

Report a concern   March 24, 2017 — Rated 10 out of 10 by S.W. Fleet Feet Sports Chicago
What do you like about our products and services?

Friendly and helpful. Thank you

Report a concern   March 24, 2017 — Rated 10 out of 10 by S.F. Fleet Feet Sports Chicago
What do you like about our products and services?

that you can try out the shoes for 60 days and Joe, your associate who sold me my shoes was extremely knowledgeable

Report a concern   March 23, 2017 — Rated 10 out of 10 by K.C. Fleet Feet Sports Chicago
What do you like about our products and services?

The employees were passionate and knowledgable about their products, and very friendly.

Report a concern   March 23, 2017 — Rated 9 out of 10 by B.M. Fleet Feet Sports Chicago
What do you like about our products and services?

Great overall experience. Just recently got into running so lacked knowledge on different types of shoes, reliable brands, etc.

The employee I worked with took his time and offered great insight. It was a great experience.

Report a concern   March 23, 2017 — Rated 9 out of 10 by A.F. Fleet Feet Sports Chicago
What do you like about our products and services?

Most of the time your staff and customer service is fantastic! I picked up my shoes that were on hold on 3/20/17; that was the first time that a staff member was less than enthusiastic. She seemed distracted.

Other than that, everyone is great! Very knowledgeable and friendly. Keep it up; it's the main reason I shop Fleet Feet Old Town.

Report a concern   March 23, 2017 — Rated 10 out of 10 by T.L. Fleet Feet Sports Chicago
What do you like about our products and services?

Excellent service. Attentive, and knowledgeable.

Report a concern   March 22, 2017 — Rated 10 out of 10 by M.C. Fleet Feet Sports Chicago
What do you like about our products and services?

Service is better than any business I've been to before. Excellent shoe fitting service, really cool that group runs are organized, tons of training programs for several Chicago races throughout the year, everyone is always ready to help.

The rewards program is a nice touch.

Product selection and pricing is mediocre, but the excellent level of service and community involvement easily make up for that.

Report a concern   March 22, 2017 — Rated 10 out of 10 by J.M. Fleet Feet Sports Chicago
What do you like about our products and services?

They are very nice people. The store has plenty of nice stuff to the runners.

Report a concern   March 22, 2017 — Rated 10 out of 10 by P.H. Fleet Feet Sports Chicago
What do you like about our products and services?

The service was great.

Report a concern   March 22, 2017 — Rated 10 out of 10 by A.S. Fleet Feet Sports Chicago
What do you like about our products and services?

It was a great fitting experience - taking the time to look at my gait and figure out what the possible options are. My salesperson (Alex) explained what kinds of technical options would be good in a shoe based on my gait (support vs. cushion, etc.) and explained the rationale behind the shoes he selected to try on. There was a wide selection to try on, and as someone just starting to get into running, it was a really friendly/comfortable/supportive environment to get fitted and find the right shoe. Alex gave his own insight as to how my stride looked in each shoe I tried both walking and running on the treadmill. Just an overall great shopping experience and got me really excited about getting into running, signing up for the Shamrock Shuffle, etc. I've already told my co-workers how nice of an experience it was - great work! :)

Report a concern   March 20, 2017 — Rated 10 out of 10 by M.C. Fleet Feet Sports Chicago
What do you like about our products and services?

You guys are awesome... service is always at its best!

Report a concern   March 19, 2017 — Rated 10 out of 10 by J.F. Fleet Feet Sports Chicago
What do you like about our products and services?

Staff is always very knowledgeable and helpful? Great experience

Report a concern   March 19, 2017 — Rated 10 out of 10 by J.R. Fleet Feet Sports Chicago
What do you like about our products and services?

It's the best for running and training footwear, with the most knowledgeable and helpful staff. We appreciate that the store allowed our earned credit from prior purchases, even though we were past its expiration when we came in for new running shoes.

Report a concern   March 19, 2017 — Rated 10 out of 10 by J.S. Fleet Feet Sports Chicago
What do you like about our products and services?

Friendly, knowledgable staff

Report a concern   March 19, 2017 — Rated 10 out of 10 by G.P. Fleet Feet Sports Chicago
What do you like about our products and services?

Kyle knew what he was talking about and very attentive and helpful! I bought some great running shoes for me.

Report a concern   March 19, 2017 — Rated 10 out of 10 by D.W. Fleet Feet Sports Chicago
What do you like about our products and services?

Our sales associate was incredible. Was a huge help to my fiancée and myself to get the perfect pair of shoes.


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