Exptertise of team and product offerings
The shoe fitting went great. Jordan was informative and helped me pick a great pair shoes that I would never have picked for myself.
There is a variety and the sale associates are very helpful.
I went to the store to check out a Hoka shoes that my friend recommended. I ended up buying it because Adam was very friendly, professional, knowledgeable. He took the time out to analyze my feet and suggested different options.
The friendly sales people.
Excellent help with focused advice
Knoweldgable salespersons & Great customer service.
Salesman was knowledgeable. And took his time in fitting me. Also liked your return policy.
I like that the goal when I walk in is not to sell me the most expensive running shoes, but the shoes that best fit me and my running needs. I am not brand loyal, so I will often try on anything. I have been fit for shoes by Saxon at Lincoln park and Mel at Old Town and would gladly go back again for my next pair.
The person (young woman) who waited on me was very helpful and very pleasant. She helped me as enthusiastically with socks and she did when I decided to purchase shoes.
Facility was bright and clean.
I was very impressed with the service level received on my recent trip to your store. The employee (perhap Corey?) who helped me was incredibly informative and willing to answer a number of questions. I was quite pleased with the all incompassing fitting process and eventual purchase. I could not have asked for a better experience!
One on one
Knowledgeable staff and alos a great retunr policy which I just learned about.
Lionel was so great. He took the time to walk me through every product and was dead on for every description of how the shoes would feel, and provided great alternatives to anything that needed adjusting. I'm new to running and he didn't make me feel like I was any less important than someone who has run 50 marathons. I'll be back for sure, and maybe I'll even join in on some of the runs hosted there!
Knowledgeable and friendly staff.
Excellent customer service. Salesman spent a lot of time with me to ensure a comfortable fitting shoe.
Friendly and knowledgeable folks!
Knowledgeable and fun employees (Mel at North/Wells helped my wife and I and she was awesome!!)